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July 2023 by Jasmin Capers
I am glad I came to this location to open my business account. From the moment I scheduled my appointment. Ms. Cathy helped us throughout the entire process. She made it an easy process for us. Shout-out to Ms. Cathy. Then I spoke with Robert Vogel about loans and he was so helpful in explaining everything to us in regards of requirements to apply for a business loan. Thank you Mr. Robert. I needed to get a new debit card and change my name for the account and Jazzlyn and Alshaun were so very helpful with the whole process. They made it so smooth for me and me having my paperwork made it smooth for them as well. Shout out to Jazzlyn and Alshaun!! The branch has amazing professionals. Keep up the amazing work and customer service Glen McConnell location!!
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March 2023 by Vernon “Skip” Davis
This credit union is awesome. All of the workers are always nice and easy to talk to.
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February 2023 by Pamela Ess
The staff in the branch that I use (off of Glenn McConnell) are so personable and helpful. I have been in a lot more than usual recently as I have been prepping to close on a house and I also financed my car through them. I’m so impressed that some of the staff recognize me now. The staff also made it very easy to switch my car finance over, which I greatly appreciate.
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January 2023 by Matt Brakefield
Your notary doesn't know what she's doing and needs to be retrained.
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December 2022 by John Shafer
If you want a bank with people that are friendly and very easy to talk to and very helpful SC Federal is the bank to go to!
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August 2022 by jonas bates
Many Thanks to Adrell Walker! He has helped our business greatly. We appreciate it alot!
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January 2022 by Mike N.
I had a little used checking and savings account at SCFCU. Just looked up my balances and found they charged me $132 for dormancy fees. When asked how they informed me of the dormancy, I was told they sent 1 letter. I wouldn't recommend them as a bank. They would not refund the fees.
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January 2022 by Evan Guthrie
This South Carolina Federal Credit Union location on Shelby Ray Court in West Ashley is a great location for all of your banking needs. The staff here is very friendly and accommodating to make sure that you receive all of the assistance that you need.
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January 2022 by Evan G.
This South Carolina Federal Credit Union location on Shelby Ray Court in West Ashley is a great location for all of your banking needs. The staff here is very friendly and accommodating to make sure that you receive all of the assistance that you need.
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December 2021 by Adam Richardson
I called last Friday, today is Wednesday 11/24, to get a letter stating my lien on my car loan is paid off. They said they would send it within a few hours. Called back fours hours later and they put an escalated note to the title department. Again it is now Wednesday 11/24 and I called back earlier today requesting again for the letter. The lady called the title department and she said they will send it over immediately. CLEARLY I haven't received it because I'm wasting my time writing this review.How freaking hard is it to send an email?!?!?!Horrible service.
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October 2021 by Pam L
I am so so glad that I chose SC Federal Credit Union for my first car loan, now I’ve got to spread the word! I used to dread the whole banking experience, where most major institutions treat you like a number and are reluctant to help. But with SCFCU, to say they treat you like a real person is an understatement. They go above and beyond to help you, starting from customer service all the way to the financial representatives.They’re local, kind, and a closely knit network that are eager to help. They helped me get an already great loan to start which was my first experience, but I didn’t realize I was in such good hands until I went to refinance my loan later on. After updating them with my new financial info and asking about the record-low interest rates they were actually excited to help me get an even lower rate. There was no debating or “fine-print” reminders, just a true “can-do” attitude and positivity!The superstar that reached out to help me was Cathy M. (thank you Cathy!) and we kept communication every step of the way via detailed emails and regular phone calls. I was never put on the back burner and felt like such a VIP. It was such a thorough process but yet I was able to do it all from the comfort of home. She saved me over a thousand dollars AT LEAST. It was awesome. Plus, I got the sweetest card after the experience, definitely don’t get that with a big bank!Whenever anyone asks me who they should go to for a loan, I always suggest SCFCU now. They’re honest, savvy, and all around make the process enjoyable.
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July 2021 by Rich Benson
Awesome service and excellent rates!
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April 2021 by Mark Vallier
My wife was ready for a new car and Lucas Murley helped us out with all of the details to finalize the auto loan. We couldn't be happier with the Credit Union and the service provided to us by Lucas.
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April 2021 by William Toole
A++ Service and a great rate highly recommend
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December 2020 by Ciarra Huckaby
I went to SC Federal in West Ashley to inquire about an Auto Loan. I worked with Cathy and she was fantastic and super knowledgable. She answered all of my questions regarding my loan and also went above and beyond to answer some non loan related questions with car buying as well. Highly Recommend!
