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November 2023 by Constance Allegood (Connie)
The staff at the drive thru here is always prompt and polite. I have also always been in and out of the teller lane in 10 minutes.
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October 2023 by L. Michelle Barrett
I came in today to open an account so I can get rid of Chase which is a joke of a bank by the way. Mr. Adonis made everything so easy, he was sweet and personable and made me extremely happy that I decided to go with South Carolina Federal.
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July 2023 by John Butler
This is better than a bank. I have been here since the 1980s. Now I do all my banking here, even my mortgage.
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May 2023 by Preston Cain
Leigh Anne Cone is always my go to lady. I joke with my friends that she is my bank wife and I don't do anything without getting her opinion first. She is so knowledgeable and very proficient at her job I just don't trust anyone else.
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March 2023 by Vernica Pearson
The entire experience was awesome! The representatives were very helpful and friendly! All of my questions were answered prior to my final decision being made to transfer over!
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February 2023 by Mahøgånëë Amīgér
My husband and I had such a wonderful experience at this location. As soon as we walked in we were greeted at the door by a young man named Caleb and he helped us the entire time. I told my husband that they were the "Chic-fil-A" of the banking industry because of the impeccable customer service we received from Caleb. Thank ya'll so much for creating an environment of joy and light in a time when it is so needed. -L.K.
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December 2022 by Patrick Wilson
These soulless crooks will make sure you can’t eat. They will give your money to companies you haven’t bought anything from even if you tell them the change is an error while it is still under an authorization hold, then won’t give you the rest of your own money unless you split it with them. These people make me understand why Jesus didn’t like bankers or tax collectors.
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October 2022 by Parker Gour
Raoul and Kelly made my whole auto loan experience a breeze and I couldn’t be happier!
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September 2022 by First Credit
The engine in my vehicle blew. I had no idea what I was going to do. I was put in touch with Anita and Wanda (loss prevention). These ladies offered multiple solutions. I visited Caleb (Sam Rittenberg location) and within an hour was approved for a loan refinance which was enough to purchase a new engine and keep the payments almost the same. What could have been a horrible situation and a hit to my credit score was turned into a positive experience because of SCFCU and these three employees. I LOVE my credit union!!
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September 2022 by Barbara Wrench
this bank has made more errors with our account than i care to put on this review. SCFCU gave my private confidential information to the hacker that got into my accounts!!!!!! HORRIBLE BANK
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August 2022 by Martin Scarbrough
As Always the Tellers, Office Staff, Loan Officers and Managers are Outstanding!!! Day in and Day out they operate with perfection!!! The James Island Branch sets the standard for any and all Credit Unions and Banks!!! It's a pleasure to walk in every time to transact my business. They are the Best!!!
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July 2022 by Elizabeth Holt
I love SCFCU! I have interacted with someone in the branch and online several times over the last couple of weeks and every time they are friendly, efficient and knowledgeable.
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July 2022 by Paul Stubblefield
Everyone at SCFCU made my experience worry free and easy. Have done business with SCFCU for over 20 yearsHighly recommend them for all your banking needs
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July 2022 by Michael Apicello
The message I sent corporate: "YOUR IT, APP AND CUSTOMER SERVICE IS THE WORSE! TRYING TO MAKE PAYMENT- PAY OFF PAYMENT- WHAT BANK CAN'T TAKE A PAYMENT??!! This is an unbelievable experience. I am 2 hours from a branch, I have spent the last hour trying to pay off my loan. Online, I had to ask it repeatedly to text or call me a number to verify me to make the payment. I finally receive the code and it said "payment amount exceeds the daily limit of an external transfer". Then, I tried calling in to pay by phone and they refused to take the payment BECAUSE THE CSR SAID I DID NOT SOUND LIKE A MAN! I verified my social, my account number, my DOB and my address and previous address flawlessly and she accused me of not being a man and said she would not take my payment that I would have to travel 2 hours to a branch to pay off my loan!!!! Your algorithm should be deciding my gender (Account #, SS#, DOB# Address, etc), not the assumptions and judgements of your CSRs. ALL OF THIS OVER MAKING A PAYMENT??!! SCFEDCU's archaic IT and customer service has been horrible for all 3 years. I want to pay-off ASAP and never deal with you again."
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July 2022 by Darin Meny
Call Hunter for your next loan. Very easy to work with and very responsive to my questions.Loving the new car!!
