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April 2024 by Seth Smith
Average Starbucks experience. I would return.
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April 2024 by Ryan Mullarkey
Busy in town location, but the process was really well laid out. The status board and labeled pick-up section made it easy and efficient. We were here during the Cooper River Bridge Run (more than 35,000 racers) on a rather cool day. The staff did a great job of getting orders out quickly, even with it being an extremely busy day.
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April 2024 by Laurita! Laurita!
I ordered EIGHT dragonfruit w/ lemonade and paid 72 and you just decided to send four and never return my money.
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December 2023 by Dhimas Lamussi
Internet was not good, but the meal was
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December 2023 by Grant Dishman
Nice Starbucks, consistent drinks and food. Sadly, it’s a nightmare to get into and out of during peak hours.
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November 2023 by Robert “Robbie” Buck
This Starbucks is very nice inside and very clean. However, the person at the counter was a bit snappy towards me. First, they directed me to get in a specific line even though I was the only person at the counter, then they gave me my drink, and I had just asked if it was mine to make sure since they didn't ask me for my name upon taking my order, and they said "yes, does it look wrong to you?" I tried to brush it off, but it just felt off to me. I had never been here before, so I was not familiar with how the line worked or if they took names or not.
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November 2023 by Rose
Music is amazing, not too loud at all! Gives a good energy and vibe to the store! I heard my name perfectly when it was called and my drink was made in a good amount of time, considering how busy it was! The employees work fast and are very kind, despite some customers (like Cesar) who ruin the mood for no reason, probably because he's never worked a food service job lol. Pretty busy but I don't expect it to be slow, considering it's in the center of Downtown Charleston
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November 2023 by Justin Howell
Always busy, but the baristas there are constantly on 10 making sure that everything runs efficiently, despite having to deal with some of the most impatient, entitled, and rude people I have ever witnessed. Most of these ditsy rich kids with their low reviews have never worked a day in their lives, and take it personal when minor mistakes are made by baristas during rush. Also, the amount of times I’ve witnessed grown men berating baristas over half their age for minor mistakes, such as not putting enough foam on top of their hot drink (THE FOAM MELTS YOU IDIOT) is ridiculous. If I could cause people that behave like this at their grown age to spontaneously combust into flames with my mind, I would. Nobody cares that you’re in a rush because guess what, so are the other 20 customers that came before you. So wait in line and behave like an adult. Anyway, great place!
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November 2023 by Master Your Trusted Real Estate Advisor
The only coffee shop is open at 5:30 am in the morning. It's definitely beneficial if you have an early morning meeting.
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November 2023 by Cesar alberto Amesty sanchez
the music is very loud! You can't hear when they say your name! The employees work super slow! Many people accumulate and everything becomes chaos.
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November 2023 by Tenia “Trice” Simmons
Everytime I place a delivery order the store gives what they want never what I order and on top of that they phone don’t even
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October 2023 by Missy Y
Probably the most unorganized starbucks I have ever been to. I ordered a doppio espresso on my first day at the hotel and they gave me 2 orders of espresso. Then when i asked for a change - it was charged twice. The second day i went, i made it simple and it was a task. The manager also was there to see the mess but did not intervene. I would recommend retraining all of the staff and the manager. I will not be staying at this marriott should i be back to SC for a business or personal trip.
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October 2023 by Admin Bengal
This is my favorite Starbucks . The staff is so personable as well as friendly . They are efficient as well . The food as well as the beverages are excellent and I have never had a bad order here . The atmosphere is great and it’s very clean as well. They care about their customers no matter who they are .
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October 2023 by Thomas Taylor
Went down to get a coffee beverage...didn't have to wait in line to order, but I did have to wait a bit for my drink...seems they were doing a big to go order...but still the wait want too long. The drink was good...and I paid with a gift card so it was really free.
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September 2023 by Vitória Lacerda
Terrible attendance!!! We placed the order and waited for an hour and a half, we were with children and we couldn't wait any longer.We went to the attendant and asked if something happened to our order and he said we had to wait. After a while we asked for the second time and another attendant said that the order was thrown in the trash, as they had called our name and no one showed up, which is not true, as we were sitting in front of the service counter. They refunded the amount paid and we ordered our snack again, it came with a semi-raw hamburger, my husband ate it and felt sick all day, with vomiting and diarrhea, I threw mine away. absurd!
