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January 2024 by Alex Lee
Amazing service.
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March 2023 by Hayden W
Every one is really nice and willing to help
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February 2023 by Tony Bello
Very bad customer serviceTook over 40 minutes in a line waiting to get to only 2 tellers, 1 who was mainly working the drive throughThe tellers were very inexperienced most likely new hiresThe heavy set manager just watched as both tellers were struggling and long wait linesOn top of that this manager kept making the tellers take extreme unnecessary security measures with each customer making us all feel like criminals and causing long delaysThis guys just stood behind counter barking ordersOne guy was cashing his own company check and this manager pulled him from the line and made him wait 30 minutes doing all kinds of security check on himI WILL NEVER VISIT THE BRANCH AGAINalso most likely will move my business to Chase or Bank of America. TD Bank has really gone down hill
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January 2023 by Mary S.
"Americas Most convenient bank" they claim. This is anything but the truth at the Folly Road location. The personalities and attitudes of everyone there is awful especially Sheryl or Cheryl, however you spell it. I opened a account w/ Sheryl. I moved, and needed assistance w/ some documents. She stated "well I am busy today and if I don't get them out by tomorrow you'll have to wait 2 weeks till I get back from vacation" I called the that next to find she didn't send me anything & didn't call me but went to another location w/ out letting me know she couldn't do it...or didn't want to do it! The other banker there said he would then send me the documents via Mail...those items never arrived and none were ever sent. I then asked to see the deposits I made and yet again they failed by saying I only made 1 deposit when I made 3 large deposits...they had no record of anything, even thou I had the original paperwork that shows it. I then had another account and didn't make a deposit the next month and they charged me a closing fee and closed it. NEVER got any text, phone, email, or mail notifications of closing my account! I have pulled all my money from this place. Went to the other location and they only have 1 banker & 1 teller on-a daily. It is beyond ridiculous!
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January 2023 by Mary D.
"Americas Most convenient bank" they claim. This is anything but the truth at the Folly Road location. The personalities and attitudes of everyone there is awful especially Sheryl or Cheryl, however you spell it. I opened a account w/ Sheryl. I moved, and needed assistance w/ some documents. She stated "well I am busy today and if I don't get them out by tomorrow you'll have to wait 2 weeks till I get back from vacation" I called the that next to find she didn't send me anything & didn't call me but went to another location w/ out letting me know she couldn't do it...or didn't want to do it! The other banker there said he would then send me the documents via Mail...those items never arrived and none were ever sent. I then asked to see the deposits I made and yet again they failed by saying I only made 1 deposit when I made 3 large deposits...they had no record of anything, even thou I had the original paperwork that shows it. I then had another account and didn't make a deposit the next month and they charged me a closing fee and closed it. NEVER got any text, phone, email, or mail notifications of closing my account! I have pulled all my money from this place. Went to the other location and they only have 1 banker & 1 teller on-a daily. It is beyond ridiculous!
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June 2022 by Anthony Gabriel
Had a great Experience with these guys. Beautiful Younger girl initially helped me with a few things, she was very kind and engaging. And another gentleman helped me afterwards. Very patient and helpful as well. I'm really bad at remembering names, sorry! Thank you very much for a smooth and enjoyable experience!!
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May 2022 by Mr B
Standard atm
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August 2021 by Nancy Robinson
$10 Check Cashing Charge for non customers. Absurd !
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September 2020 by angela heissenbuttle
Great people and great bank. Best in Charleston!
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May 2020 by Evan Guthrie
TD Bank on Folly Road on James Island is a really good bank branch for all of your banking needs no matter if they are complicated or something simple. The staff here is very professional and knowledgeable and able to help you with just about everything that you need. They make banking very easy here.
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April 2020 by Evan G.
TD Bank on Folly Road on James Island is a really good bank branch for all of your banking needs no matter if they are complicated or something simple. The staff here is very professional and knowledgeable and able to help you with just about everything that you need. They make banking very easy here.
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January 2020 by Nicholas Miller
Great customer service
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July 2018 by Kristi Barry
Very very rude people I would never bank there.they was not helpful what so ever.
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July 2016 by Michael Smith Real Estate
Great bank with a local feel. Everyone is very friendly and helpful
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September 2014 by Linda G.
nicest people ever, always willing to go the extra mile, make me feel like a friend when I come in, even my dog Homer loves them. Great service all the way around. linda
