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September 2020 by Abby Oakford
I was just about ready to say goodbye to my favorite leather jacket that my dog ruined when she was a teething pup. Just before donating the jacket, a family friend recommended the Silver Thimble. I am SO glad I went! I was told my jacket could be re-lined and the parts that were ruined could be fixed up no problem. Professional, personal, and extremely thoughtful staff. Thank you Silver Thimble!
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July 2020 by Jenna Ohlendorf
They told me my jeans were to large to be altered and that they could do it, but it would be a poor job and that I would be unhappy. I took my jeans to Maria’s in South Windermere and she did an amazing job with no issues.
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March 2020 by Marlie Ahola
Very well done !! Thank you !
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February 2020 by Debbie Hayward
I can't tell you how many times Sigrid has saved my life by doing alterations. She has even suggested improvement I didn't know I needed. Everything turns out beautifully that she does.
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December 2019 by Joe Leopold
Wanted a hem shortened on blue jeans, 3 pair. They quoted a price higher than the purchase price of the brand new jeans. Then said it would take 2 to 3 weeks. Seemed to be not very organized inside. Employees were very nice.
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December 2019 by Jayne Smith
Beautiful job on alterations for formal wear! Great eye for detail!
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December 2019 by Christopher R.
I brought 4 of my 8 year old sons pants in to get hemmed, they were extremely busy this particular week and I was told it would be at least 7 business days. Then they realized it was for a little boy and they called me 1 day later and said they were finished and I could pick them up. Wow. Thank you ST.
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November 2019 by Meaghan Harper
I would give no stars if I could. I just called to see if an alteration was even possible and before I could even get out what I was needing (a simple taking up of straps, literally would take 5 minutes) the woman on the phone yelled out "NO! THIS SATURDAY? NO! MY COMPETITION IS 3 TO 6 WEEKS OUT! NO ONE CAN DO THIS FOR YOU!" Um, ok. Extremely rude. I tend to give people the benefit of the doubt while reading reviews, which is why I gave them a call, but I wouldn't recommend at all based on the experience I just had.
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August 2019 by Kaitlyn Monahan
I have taken two bridesmaids dresses here and the work has been fantastic. My last experience my bridesmaids dress did not fit and the wedding was in a month! I was worried about this but they reassured me they could fix it. They were flexible, quick, and kept me up to date on how my dress was and what was needed!
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August 2019 by Jeremy Jackson
While we appreciate Sigrid accommodating us on short notice for a last minute wedding dress alteration, there are a few things that have to be addressed. First, Sigrid asked my not overweight, not pregnant wife, if she was expecting. This is inexcusable and I would assume 99% of the population at this point has more self awareness than this. This was incredibly offensive, and being the DAY BEFORE OUR WEDDING, it was highly upsetting to my wife, who now felt ugly in her dress. Sigrid also repeatedly brought up that the dress took longer than she anticipated and that she would normally charge more. Sigrid examined the dress in person, gave us a time frame and we paid her. It is unprofessional to whine to a customer passively about how the project was harder than anticipated. Aside from those glaring offenses, the dress came out nice and the price was fair. Service was good, attitude was garbage. 2 stars.
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July 2019 by Jeremy J.
While we appreciate Sigrid accommodating us on short notice for a last minute wedding dress alteration, there are a few things that have to be addressed. First, Sigrid asked my not overweight, not pregnant wife, if she was expecting. This is inexcusable and I would assume 99% of the population at this point has more self awareness than this. This was incredibly offensive, and being the DAY BEFORE OUR WEDDING, it was highly upsetting to my wife, who now felt ugly in her dress. Sigrid also repeatedly brought up that the dress took longer than she anticipated and that she would normally charge more. Sigrid examined the dress in person, gave us a time frame and we paid her. It is unprofessional to whine to a customer passively about how the project was harder than anticipated. Aside from those glaring offenses, the dress came out nice and the price was fair. Service was good, attitude was garbage. 2 stars.
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May 2019 by Madison R.
I refuse to take anything that needs altering anywhere else! Sigrid is amazing. She has been altering clothing for me for over 6 years (since my hs prom)! She always works with me on my last minute/short notice timeline. She does a phenomenal job with alterations, & has a keen eye for things that may be problematic. For instance, she could see the cups are my dress and suggested that I allow her to sew the cup underneath the fabric! I would've never thought about that, and then been mortified to be able to see the cups in my dress in a wedding! The shop also sells the CUTEST handmade jewelry! I am so thankful for this local business that does an impeccable job, has wonderful customer service, & completes jobs in a quick timeframe!
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May 2019 by Madison J.
I refuse to take anything that needs altering anywhere else! Sigrid is amazing. She has been altering clothing for me for over 6 years (since my hs prom)! She always works with me on my last minute/short notice timeline. She does a phenomenal job with alterations, & has a keen eye for things that may be problematic. For instance, she could see the cups are my dress and suggested that I allow her to sew the cup underneath the fabric! I would've never thought about that, and then been mortified to be able to see the cups in my dress in a wedding! The shop also sells the CUTEST handmade jewelry! I am so thankful for this local business that does an impeccable job, has wonderful customer service, & completes jobs in a quick timeframe!
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May 2019 by Paul Shults
They do good work
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March 2019 by A. M.
Customer service was pretty average. I was charged $62 to change 4 buttons, tighten two sleeves, and shorten two sleeves which is pretty high! Plus $3 service fee for using my debit card. I haven't tried the clothes on yet, but the work looks good. My clothes are white and i didn't receive them back in protective plastic. Update: The owner decided to personally text message me from my review of my experience. She was extremely rude and no one should ever experience this type of service. DO NOT EVER GO HERE. THERE ARE PLENTY OF OTHER ALTERATION SHOPS IN CHARLESTON!!! SHE IS NOW HARASSING ME!!! As seen in her response. TERRIBLE CUSTOMER SERVICE She should be able to take a honest opinion about her service. Every business is not five stars and THIS ONE DEFINITELY IS NOT!!! Again, go elsewhere. I only went here because it was he first one I came across on my route to work. And look at her previous post 4/5 are all saying the exact same thing.
