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March 2024 by Cindy Morgan
Friendly staff. Great interest rates on CDs. Good rates on Money Market accounts.
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March 2024 by Juan Venegas
Thanks to Leo and his team! Good service!
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February 2024 by Javie Rogriguez
They give good service
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February 2024 by Jeremiah Oswald
Love the staff at the bank. They are amazing!!!
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February 2024 by Jerold Slesinger
Have been easier in the past to get things done !!!!!!
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February 2024 by Mark Schulz
Very professional and friendly. I enjoy banking with United!
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September 2022 by Mitchell Drath
Fantastic experience!!
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July 2022 by Dani Cribbs
Never done me wrong like the giants. Love them they fix all the wrongs
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December 2021 by John Dix
Awesome Bank. Dealing with Mathew, the branch manager has been one of the best experiences. Great customer service and getting banking done quickly/easily.Thanks Matt!!!
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January 2021 by CatamaranExperts Bryan Crabtree
THIS BANK IS TERRIBLE. ESPECIALLY FOR A MORTGAGE. I HAVE TWICE TRIED TO USED THEM FOR A MORTGAGE. THE FIRST TIME THE LOAN OFFICER DIDN'T HAVE THE BASIC SKILLS TO UNDERSTAND HOW TO USE INCOME FOR SELF-EMPLOYED BORROWER. THIS TIME, WE ARE READY TO CLOSE BUT THEY PUT THE FILE IN A PILE AND SIT ON IT. NO URGENCY. THEY ARE WITHOUT DOUBT THE MOST DISORGANIZED, MIND-BOGGLING BANK I'VE EVER SEEN. THEY SIT ON THINGS FOR DAYS, THEN COME BACK ASKING FOR THE SAME STUFF WE'VE ALREADY SENT. IN SOME CASES WE SENT THEM THE SAME THINGS THREE TIMES. AS A 21 YEAR VETERAN OF HOUSING, DO YOURSELF A HUGE FAVOR AND AVOID THIS BANK.
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August 2020 by Morrison H.
Masks were not worn. The customer service blond women was coughing and sneezing in the open, with the pandemic still going on ,,, it was scary,,, disrespectful, sloppy and irresponsible... Not recommended....
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April 2020 by Bryan Crabtree
THIS BANK IS TERRIBLE. ESPECIALLY FOR A MORTGAGE. I HAVE TWICE TRIED TO USED THEM FOR A MORTGAGE. THE FIRST TIME THE LOAN OFFICER DIDN'T HAVE THE BASIC SKILLS TO UNDERSTAND HOW TO USE INCOME FOR SELF-EMPLOYED BORROWER. THIS TIME, WE ARE READY TO CLOSE BUT THEY PUT THE FILE IN A PILE AND SIT ON IT. NO URGENCY. THEY ARE WITHOUT DOUBT THE MOST DISORGANIZED, MIND-BOGGLING BANK I'VE EVER SEEN. THEY SIT ON THINGS FOR DAYS, THEN COME BACK ASKING FOR THE SAME STUFF WE'VE ALREADY SENT. IN SOME CASES WE SENT THEM THE SAME THINGS THREE TIMES. AS A 21 YEAR VETERAN OF HOUSING, DO YOURSELF A HUGE FAVOR AND AVOID THIS BANK.
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June 2019 by Kayleigh A.
I do not recommend taking out a mortgage with United Community Bank. The customer service following closing on the house has been less than helpful and they are unable to answer basic questions, such as "How is my mortgage payment calculated?" They failed to communicate changes in our escrow balance and why. I have been more than disappointed in our service and the strong lack of communication on part of this entity.
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April 2019 by Monica Gadsden
It been over 10 days and they have just to sent my bank card the lady on the phone i think her name Kelly lie on the phone and said the sent it off dec 7 while the other lady desiree i spoke to said they mail it out on the dec 10 i was at the bank dec 10 and the lady desiree say she order me a card i don't think she ever order me a bank card i got two different stories if they don't sent my card in 7 to 10 days i will close my account they are unprofessional
