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September 2024 by Team Premtaj
I cannot say enough about this family owned and operated business. We were totally stuck ... my son is at College of Charleston, I am in NJ, and our Jeep just stopped working. Regardless of what the issue was, Tracie Torres was at the ready to help us out. She made great efforts to accommodate us, understanding my discomfort about being out of state and not knowing anyone in the area to reach out for assistance. I am so thankful that I called them and knew soon enough that they would take care of us as if we were family. Torres Auto Repair is now on my speed dial!
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August 2024 by Merlin Flores
AMAZING!!! Proper wording to describe our expierence with Torres Auto Repair. Me & family had just moved up to SC from Miami this past Aug.17 & I was pulling a Uhaul cargo trailer with my Ram pickup. Long story short, my battery got drained & my car would stutter to start. We went to two shops & they both couldn't service my car until about 3wks. We found this hidden gem of a repair shop while driving & immediately upon entering the shop, we met Stacy who greeted us with a warm welcome & made us feel like family. DeShawn one of the mechanics in the shop who serviced my car was INCREDIBLE!!! Took his time installing our new battery & even went out of his way to make sure nothing would be reset upon removing the battery. I could go on & on about our expierience, but do know this, if you happen to live anywhere remotely close to Torres Auto Repair or even if you don't, make the trip & you won't be dissapointed with their service. Great staff, knowledgable on just about anything & even better, their prices. They certainly have a customer for life with me & my family :)
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August 2024 by Matt Baer
Great service. Tracy, who runs the front office, was kind and very knowledgeable. We were traveling through Charleston on a road trip and our 4runner was overheating when idling. Fortunately, Torres Auto called back quickly and squeezed us into their schedule. All fixed with some helpful tips from Tracy and were are back on the road. Highly recommend.
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August 2024 by Iris Hill
I have a 2006 Nissan Xterra that was running rough. They diagnosed the problem, fix it and now the old gal is running like a top. I would highly recommend them for any vehicle issues you might have. Thank you!!
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August 2024 by Hart Reeder
Incredible from start to finish, honest , fast and great communication, we had an issue with our car while staying @ Edisto Beach. The issue was fixed within 24 hours! Would highly recommend.
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August 2024 by Michael Jackson
They really care about good service and go above and beyond .
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July 2024 by Carly Searson
Will recommend them to ANYONE! They are absolutely amazing at what they do. Great customer service and just great people. One of the best in Charleston!
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July 2024 by Randall Griffin
Seems like a nice place. I was only there to assist a family member with her car. ??
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June 2024 by Jacob Adamczak
I have been going to Torres for a few years now for both my wife's vehicle as well as mine. They've always been friendly and very quick with turnaround time. Honest, ethical, great value. I dropped my car off about an hour ago and they already had it back for a simple fix same day, They are truly the best!!
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June 2024 by Brian
I called after hours and a wonderful lady answered. She was incredibly kind, polite, and helpful. She provided more information/advice than all of the other places I called. This was absolutely the best customer service I've ever received and I will certainly be bringing my car here for all of my repair needs!
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June 2024 by Wilcox Norvell
Replaced my A/C system in my 2015 Tacoma. It was a big job and they got it done in half a day. Highly recommended these guys as they are a local business and take care of their customers. They will continue to have my business for all my vehicles.
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May 2024 by Familia
Torres Auto Repair is the best place you can take your car. Not only is the service always top notch, but you are always treated with care, kindness, and respect. Repairs are always explained in detail, you get honest and fair pricing, and everything is always transparent. When a repair, or repairs are needed, Tracie always tells you what repair is more urgent, and what can wait for a later time. Jose, Sean, and all the rest of the mechanics are always working hard and doing things the right way. The peace of mind that comes with bringing your car here is invaluable! Thank you for all that you do here! ❤️
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May 2024 by Jan
This place and these people are AWESOME! Excellent work at a reasonable price.
It is best to pull into this business from the DuPont/Stinson Road which is between Torres and ReTail Resale, off of Savannah Hwy/17.
There are other car garages near this business, so be aware of this as you review their work. This is the ⭐⭐⭐⭐⭐ business!! ?
(Look for a blue building with two white stripes at the top; gravel entryway)
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May 2024 by Jacob Wilson
Highly recommend to others. Fair assessment and pricing was given. People were very nice.
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April 2024 by Amos
I went there with my car and was told that it needed to be repaired for a figure around 600.I then said I was ok with that as long as it was going to be final because I had to make a second visit and paid to fix a problem that lingered after the first visit before.Once I said that I was told to take the car elsewhere and I had to.They do not allow you to say something if you have issues.On my initial visit I went there because the car had power issues.The car was “fixed” and cleared for a certain figure .The next day it still had the same problem ,I went back and was told I needed to fork out a substantial amount of money to fix the problem.I then did that.To me it appeared they had fixed the wrong problem on the previous visit.It is like going to a doctor when you have a headache and he treats you for a stomachache and that is what I feel happened.I was not impressed by the treatment I got from them.
With regard to your response.I have made an honest comment.As for bad customer service ,it is hard to keep hiding it forever. Good luck with that. I did not beg you to fix my car after you declined,which you may have expected and I could have disappointed you by my lukewarm response.The bad review is for the last and recent treatment I got from you which was refusal to fix the car after I made reference to my previous visits.Surely,it is not how you run the race but how you finish it and the finish was not a good one.Regardless of how much I pay ..there should be always be a good service to go along with it.If I could come back after an $80 visit what are the chances that I could come again after you charged me $600(plenty times I would assume).You should not do guesswork at your job.As for you telling me that the coil could go bad.We never had that conversation.It is only coming up because it is the one that had a problem and should have been fixed on the first visit.
FINALLY, I CHOOSE TO DISENGAGE.I avoided this conversation at your shop because we all know how it would play out with someone playing the victim and possibly calling the cops.
