-
November 2023 by Taylor M
Showed up on a Saturday at 1pm with a flat tire - not a sole working. They are closed with no note on the door or notice. People are sat outside with booked appointments, and this place just never opened today. I’ve had issues with this place before, but I won’t come back again after this. Waste of my time and energy, and now have to take my car elsewhere.
-
November 2023 by Ted Behling
I've been here many times for tire repairs. Today, I was so grateful for the professional and thorough service from a technician named Lee, who graciously got my car in right away and did the fastest tire patch I've ever seen. Thank you!
-
November 2023 by James I.
whatever you do don't take your car to the Folly Road location on James Island SC. I went in for two tires. After the wrong tires put on and then only one ordered....it took 4 days for two new tires. The manager is absolutely clueless. promised they would get right on it once my actual tires got there and then they just sat next to my truck for 4 hours. This place should be shut down or it will probably go out of business. YoI are stupid to take any vehicle for any work here. if you want your vehicle to smell like cigarette smoke then this is the place for you. what a joke of a business. btw wanted to give 0 stars and it wouldn't let me
-
October 2023 by Adriaan Lagaay
Booked an apointment for an oil change and spent an hour waiting before they even started on my car. To make matters worse as I drove away luckily I had my windows down as I started smelling burrning oil. I pulled over popped the hood and noticed oil was spraying everywhere as they never put the cap back on. Pretty dangerous and could have caused fire. Not too happy about the mess on my brand new car. Will never come back
-
October 2023 by Sheldon Rawson
Everyone who works here was extremely nice, but their prices are ridiculous! I went to get my flat tire repaired expected it to be $20 when I picked up my tire I was informed it was $50! They said they aren’t allowed to use plugs here that is why it’s so expensive. If you’re charging more than double the normal price for a service you should tell people that beforehand!
-
October 2023 by Alichia Leavy
Melvin did an amazing job of ensuring that he and his team would get my car fixed for me. When he had to reschedule my appointment, Melvin did so with such ease and such consideration to my personal schedule. I’m so glad I went to Tire Choice and they will definitely be seeing me again for my tire needs!
-
September 2023 by Wendy R.
I made an appointment online to have my oil changed and tires rotated. Dropped my car off at 7:30 this morning. Was told they would get right on it as soon as the store opened. Came back at 4:00 and guess what they hadn't even touched it. They hadn't even checked the Dropbox!!! They did take it in immediately but that doesn't make up for not even checking the Dropbox. Now I'm waiting!!
-
September 2023 by Goofball Majic
The other day my tire blew. On a Sunday actually. Jessica and I believe his name is Rick had me in there, squeezed me in on a slammed day when they were understaffed, and had a tire on my car within a couple of hours. I didn't even have my credit card on me and was able to get a tire. Through the finance program 90 day same as cash. I will be returning again the next time my car needs it thank you Jessica for all your help
-
September 2023 by Diane Tremmel
Jessica is awesome. Very knowledgeable and courteous. Would recommend for your next tire repair. Suggest making an appointment. Great job
-
September 2023 by Alex The Sous Chef & Mixologist
5 Stars from me today and on a Sunday holiday weekend no less! Jessica was super helpful in fitting me in first thing and getting new tires on my GMC. She also helped us a few weeks ago with our other vehicle. This woman goes far above the level of customer service that most stores lack.Thank you so much for all of the help!Jessica is #alexapproved
-
August 2023 by Journey C.
Get a second opinion before authorizing service and you'll also need additional confirmation that service was performed as charged. Don't worry about alignment service, the West Ashley alignment tech was transferred to James Island where the machine is currently In need of repair. . We won't trust them with our family's safety again. Good luck if you do
-
August 2023 by Donna
My truck has been there for 5 full days...they still have not ordered the parts / or at least have not told me so / cannot show me the parts, and cannot install them for several more days....took them 4 days to just look at it and diagnose the issue....I would call everyday to check in...they would never call me...they actually put me on hold for 10 minutes and then closed/locked up and left me on hold? I hung up, called back and they were closed? If you need something done in under a week, this is not the place to bring your car for repairs...a nail in the tire, maybe - actual repairs - NO! We have been taking our aging cars here for years and years, and have never had such poor communication.Tread Quarters was so much better....
-
August 2023 by Edward Evans
Alik Bennett is exactly who I want to deal with at an auto repair facility. He’s friendly, helpful, and professional. But most of all he clearly knows his stuff. I’ll be back here again.
-
July 2023 by Janet Doniphan
Went online and set up time to drop off my truck to get new tire, got a call from Alik, explaining to me that they were completely booked for today..once I explained to him my crazy day of doctor appointments for tomorrow and how I desperately needed a tire today, he was extremely understanding and told me to drop my truck off he would make sure to fit me in today, and he did exactly what he said he was going to do, and it only took 2 hours. So thank you so very much Alik, you are a life saver.
-
July 2023 by Abdulraziq A.
They were amazing nice,Fast, and good service The price was good I just installed four tires to my car
