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“Super helpful staff at the counter, easiest rental I've ever gotten. 5 minutes in and out. Truck was easy to drive and very comfortable. Dropoff was simple and the prices were very reasonable. Will definitely rent from them again at Home Depot.”
“Our movers when two younger guys. We had some heavier furniture, so I was concerned two men wouldn't be enough.
But they arrived cheerfully and ready to go.
These two young men were efficient, knowledgeable and so polite! They did a fantastic job for us. They were really careful with our things, which had not always been the case with movers previously.
When they completed the move, they left as happy as they arrived. What a great crew. Thank you, Two Men and a Truck!”
“Love Carolina international truck and lease … wonderful experience today with Mike.c .. went above and beyond… wonderful people there also (Monique )in the service depart… and Mercedes”
“We recently rented a lift from United. They were very nice and helpful. The equipment was in good shape and performed to our expectations. I will use them again. Thanks”
“Couldn't be happier with the knowledge and service here. When it comes to mobile power solutions, this is by far the best I have ever dealt with. All of the employees at this location have provided me with the best service I have ever received and their knowledge of the equipment they rent is superior to everyone else. When you are dealing with mobile power and you have an issue, its nice to be able to have peace of mind that there is great service to back it up. Thanks Derek!”
“We rented a 20 foot truck and had an amazing experience. While at the uhaul dealer, I locked my keys in my car. The woman helping us (I believe her name was Cynthia) was so kind and spent a good 30 minutes in the heat helping us retrieve our keys out of our car. Moving is so stressful, but she saved the day and turned a disaster into a great experience!”
“I have been renting Penske trucks since 1985. My husband is in the military and even tho they use movers I always liked to move ourselves. Sure there have been delays, no more than you could with any other trucking company BUT Penske always makes it up to you and the employees have patience when customers don't. They are the best to rent from and we will always stay a loyal Penske truck rental customer!!! We have moved 45 times in 36 years...Hopefully this last time is it??.”
“I booked a rental truck with this location before I saw the reviews and was a little nervous about the experience I might have but I had absolutely no issues getting my rental. The lady at the desk was nice and worked quickly. I can see why many people leave low ratings just for the fact the "reservation" is not actually guaranteed, but that is the fault of the company and it sets the service personnel up for failure. My main issue with this specific location is it difficult to find. It is located inside the Citadel Mall but there is no signage outside to tell you where to go, I just went in the closest entrance to where I saw a bunch of Budget trucks parked and found it that way. They could definitely make it easier to find. I was also concerned that there is no official review of the truck's condition once it is in your possession. Personnel did not review it with me and there is no online portal to post pictures of the condition you received it in, which is an unnecessary liability for the customer, they could blame damage you for damage you did not cause.”
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“From start to finish, the experience was easy and efficient. Needed summer storage for my son in college and the manager at our facility (James in Charleston, SC) was super helpful. The facility itself was so clean and organized; which made the move out quick and painless. Would recommend for anyone needing storage - these are temp controlled, very clean and well run facilities.”