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September 2023 by Beverly Mcguire
I love dealing with Ultimate Autowerks. EVERYONE that works there is so so nice. They answer all my questions without hesitation, and help me with all my car needs. I have dealt with other car dealerships and have had so many problems. Highly recommend UltimateService: Oil change
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September 2023 by Ashley Watson
These are very honest people, very reasonably priced and make sure there’s great customer service. I can’t recommend this place enough
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September 2023 by salvatore gogliuzza
Have bought my vehicle there for over 10 years. They are great.
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August 2023 by Drew C
The best customer service and I have had a dozen or more shops work on my cars.
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August 2023 by Victoria Makhmaltchi
They do great repairs and are professional and kind,great place to have your vehicle repaired, trustworthy!!
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June 2023 by Liberty Tillman
Ultimate Autowerks is the BEST at BMW repairs!!! They make you feel like family! Amazing customer service, very reasonably priced, honest, etc. I wouldn't go to anyone else for repairs on our BMW!!!
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May 2023 by Dewitt L.
Absolute nightmare. Took the car in to address the oil leak. He keeps the car for over 2 weeks without a call. 1 valve cover gasket. Why just 1? The rear brakes and an oil pan gasket are 2600 dollars. The car still leaked and started making noise during start-up. Took the car back and waited over 7 days as I watched cars go in and out every day passing the shop with no contact from this man. Then finally he answered and told me that I needed to get engine seals done for another 2000 bucks. The car never moved a week later. I finally got fed up and told Charles the owner that I was disappointed in his service and timeline. No way I should have had to go through that. I picked up the car and it was untouched since I dropped it off 7 days earlier. Asked for my key and took it to Everything European Shop. In and out the next day.Turns out valve cover gaskets were not changed. Missing screws, and low transmission levels. Replaced O ring for transmission filter. 189 bucks. Ended up selling the 750i to some great people after they saw the work done to the car.Ended up being worth more than I bought it for. I will never deal with Charles and this place again. He's hell a slow and evasive. Totally overcharged me. A small claim has been filed. He helped to add to the terrible BMW name and service. You can get the same thing done at the dealership or get greater faster service at Everything European in N. Charleston. Absolutely no price difference between Ultimate Auto and the dealership. Do better Charles. That was horrible. I can never recommend you to anyone.
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April 2023 by Tyler
Quick service, Kind, knowledgeable, professional. Thankful for connecting with Charleston’s #1 BMW service center.
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October 2022 by Courtney Moncivais
I highly recommend this place. Very honest and great customer service. Had my BMW X5 seen there- they fixed what they thought was the problem with my engine coolant light- changed the sensor and tank out. Come to find out it was tied to a headlamp circuit and it was a 4K fix. Instead of charging me the quoted $450 to fix the coolant light. The left the parts in and told me it was no charge. Favors like this are hard to come by these days. Save yourself the high labor at the local mega shop and go here. Hands down worth it. Thanks again ultimate auto works!Services: General repairs & maintenance
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September 2022 by Russell Crane
Great to be recognized and greeted upon arrival. Good service and professional explanation about the work that was done.Services: Battery
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July 2022 by Sam Dolinsky
I have been coming to UA since arriving in Charleston area some ten years ago - never disappointed in the quality of the staff and service - outstanding.Services: Brakes
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July 2022 by Michelle Kelly Fifield
I always get great service at a reasonable price. They have been taking care of my BMW over the years!!Service: Engine repair
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July 2022 by Suzanne McGurk
I am so very glad I switched to Autowerks for the service for my BMW. The staff is great to work with, the fees are very resonable and the service is quick and professional. I only wish I had switched from the dealer sooner.Service: General repairs & maintenance
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June 2022 by Nick I.
I've been a loyal customer for 3 years now. They are friendly, honest and quick to repair. Highly recommend over Rick Hendrick BMW!
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June 2022 by Number Five
Wow, this place is great! I waited for my car to get an alignment today after setting up an appointment. The people who work here are super friendly and they did a great job. My BMW is driving like new. Checked out some issues I was having and didn't charge me, but offered info into what the problem might be. %100 recommend! Great to find people who really care about customers not just say they do.Service: Wheel alignment