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March 2024 by Hannah Fowler
Jetta was amazing- her service and bubbly personality made my day! Definitely will be making East Bay my primary US Postal Service from now on!!
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March 2024 by Eddie Gebhard
Friendly help easy access. No large package or package drop box. Needs to add the package drop box to save people waiting in line for prepaid packages.
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February 2024 by Sahand
Money order machine doesn't work
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December 2023 by Angela Catalfamo
Got done what I needed.
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November 2023 by Paul A. Clayborn, Sr.
Mostly it's a quick in/out experience...
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October 2023 by Tyler
Not open
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October 2023 by Danielle M
Don't bother wasting your time to get a passport here. Only the first 8 people can get a passport daily? They close the passport office after an hour of being open despite saying 2PM on their other signage in person and online.
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October 2023 by Morgan Cowperthwaite IV
Useless employees. Package said it was not delivered and available for pickup at this location. Worker assured me it was going to be delivered after I went in and asked for it. After it was never delivered, I scheduled a redelivery (from this post office) and they immediately marked it as delivered without even stopping by. What a joke. Go with UPS or someone else that's actually competent and will deliver your packages.
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April 2023 by Carrington Gilliard
I wouldn’t recommend using usps to deliver your product because i had an order that was supposed to be delivered by them and it said it was delivered but it was never sent. For your sanity DO NOT use them because its a 99% chance you won’t get your order at all or on time!!!!!!!!!!!!!
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March 2023 by Nick Cook
Went in for a passport at 10:15 and was told they only do 8 per day. The employees were rude and very unprofessional, yelling across the lobby seemed to be their idea handling situations rather than talking to people. Furthermore, no where is it posted that they only help 8 people per day nor was I told over the phone that I needed a number. In fact, I was told not to make an appointment and just walk-in between 10 and 11. This establishment needs a major overhaul of their current workforce as well as better onboarding training to teach professionalism. For a federal office, this place is sub-par.
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February 2023 by Francis Dao
Someone sent a package to me, but put the wrong box number. Postal worker quickly got it for me. I thought I had lost my stuff.
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December 2022 by Greg K.
Rick and my local mailman, Michael, go out of their way to take care of customers. Solid, wonderful people and hard working.
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December 2022 by Joan M.
Whilst downtown running errands, I popped into the USPS on East Bay, with trepidation, I might add, because I thought it would be thronged with customers. I was wrong. I was attended to immediately with no wait. This Post Office has tons of Parking right outside the door and just off of East Bay Street. The place is big with lots of Personal boxes inside to pick up your mail. They have a separate area inside to deal with Passports and several customer counters for postage. The staff are efficient and friendly. The whole experience took at most ten minutes. Highly recommend this facility.
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August 2022 by Brittany McGuire
It says online fingerprinting/passport is only available 10am-2pm but the employee that has the credentials to do the finger printing breaks from 1pm-2pm… make it make sense
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June 2022 by Tressa Pankovits
No priority or express mail envelopes. One slow person at the counter. Long line.
