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May 2022 by Vicki Roberts
I bought multiple items on a recent shopping trip here. I am local and once I got home I changed my mind on one shirt. Two days later, I took the shirt back, with receipts and tag still on. I had never worn the shirt. The sales person refused to take it back, stating it had makeup on it. I told her I had never worn the shirt, and it probably was from the many people who tried it on. She refused to take it back. I am surprised considering I had spent over $700 2 days before and she could see all the receipts. I will never shop here again.
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February 2022 by Nati k
Love WHBM stores and clothes but mostly people who works there. I had a great sales person who went above and beyond and made my shopping at the store incredible.
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January 2021 by L. D.
Of the WHBM's I've been in I've never been ignored like I have at this location. I know for a fact that that's not the culture of this company. They need a lot of work, at all levels at this store, to understand that you need to treat EVERY person that walks through that door the same. Brick and mortars need to provide a positive experience if they want to hang on these days.
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November 2020 by kara valtier
Great staff and sales!
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December 2019 by Tiffany B.
Every year when we come to Charleston we come here.. we could go to the one in Cslifirnia but.... NO WAY!!! The girls here are so amazing! From the minute you arrive they make you feel so special. Once you are in a dressing room they become your beautiful personal shoppers. When you were in there they just continually bring you item after item that they think might work with the luxe you are wanting. Iris and the adorable girl from Queens(sorry we didn't get her name) are so amazing. This time we left with three huge bags full of clothing, jewelry and other accessories. It's two hours of complete joy and fun and we look forward to it every year. Thank you so much for having such an amazing staff knows what women want. So happy!! Thank you thank you thank you, Tiffany and Sandy
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October 2019 by April Turner
Wear their styles and colors year around. Love this place!
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April 2019 by Alex Crimea
Incred
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March 2019 by Mary Rachelle Stumpf
Beautiful shop - well laid out, nice dressing rooms with sitting area, helpful but not overbearing service and great, well- fitting styles!
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March 2019 by Meagan Karuhn
Purchased a dress for a wedding here over vacation. Left something in the store- called in and they were willing to figure out how to get it back to me. They go above and beyond to help out. This service will be a reason I will continue to purchase at this store!! Excellence.
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February 2017 by Janet C.
I love WHBM and have shopped at many of their locations. I travel to Charleston a few times a year and always visit this location. In NY where I live, the Roosevelt Field WHBM store is so incredibly poorly managed and gives such terrible customer service - I cannot ever set foot in there again. It made me realize how well run the WHBM at Charleston Place is! I think from here on out I will only shop in Charleston and online for WHBM. Keep up the great work!!!!
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May 2015 by Lynn L.
Lovely new store in charleston place. I know the assistants are only doing their job but there is nothing worse when they bring you in a load of stuff that is not your taste. I knew what I needed bought it and the lady is bringing all this stuff for me. No thanks. Used to have that kind of shopping experience in Scotland 35 years ago. Don't like it. There is a happy medium. Not being unkind but don't be too pushy.