These reviews highlight that Verizon staff are very helpful, friendly, and knowledgeable. Customers appreciate the assistance with phone issues, upgrades, and setting up new services like home internet. Staff members are praised for making transitions, such as moving to new phones or devices, easy and stress-free. They also offer good suggestions and sometimes provide discounts for long-term customers. Employees like Brittany, Winfred, and Ms. Hinson are recognized for their excellent service and helpful attitude. Overall, Verizon is seen as a business with caring and professional staff who go out of their way to assist customers and ensure they have a positive experience.
Both Brady and Victoria were knowledgeable and personable. We unknowingly kept them late, but their courtesy and professionalism never waned. If there is a way for them to both get bonuses, they deserve them. I've never had a better experience in a phone store.
June 2026
Very welcoming environment. My sales agent was relatable and the manager was very nice. No high pressure sales tactics. I highly recommend this store.
May 2026
They were very professional and knowledgeable! And so polite! Kudos to all three for their help with my problem today!! Very satisfied!! 👍👍
