Advance Auto Parts in Chester is noted for its extremely helpful and knowledgeable employees who provide logical and kind service. The store, while not easily seen from the road, offers an easy in and out with a wheelchair-accessible entrance and parking. It carries a vast selection of reasonably priced automobile products. Reviews highlight employees who go above and beyond, demonstrating wonderful customer service. This includes assisting distressed customers with finding parts and suggesting repair locations, even offering personal help like battery installation and ensuring safety. The staff's attention and actions make customers feel thankful and secure, creating a loyal customer base who describe the service as A+ and the employees as heroes.