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March 2024 by Jessica S. Henderson
Very nice and accurate people the woman that answers the phone is just so sweet
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November 2023 by Wayne Bouldin
Late evening and raining heavily. Arrived within 45 minutes of order placement and Eric was great to work with (pleasant and professional). Cost was reasonable as well.
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November 2023 by Jarvis Lotharp
Eric was a great help! He arrived quickly and helped me save money I spent a lot less than what I was quoted for elsewhere.
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July 2023 by Cheri Kiley
We have gone to Joe's multiple times with car repairs and used their towing services. We have always been very pleased with their service and fair prices.
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March 2023 by Jo Ann Johnson
I contacted Joe's and requested a DOT inspection for a flatbed I had recently purchased site unseen. The seller had said it just needed airbags and an air tank bracket. I requested that they give me an estimate on replacing airbags and one board on a nail strip on a flatbed in addition to the inspection. I had also requested that they install two equipment boxes between the trailer axles which they did. I purchased the equipment boxes and had them shipped to their location. An estimate was never furnished. They passed the DOT inspection for this trailer, did not replace any airbags, and replaced all of the nail strips without additional authorization. They charged us almost $3200! Within 600 mi of leaving their shop, one of the airbags blew. The repair person could not replace it because of the rusted condition of the brackets. My driver continued on and then a tire blew which substantially damaged the equipment box on that side. This trailer should never have passed a DOT inspection! These people are crooks. DO NOT USE THEM!!!!!! I had also asked for them to email me a copy of the bill which they never did. I requested to speak to the owner or have him call me and this also has not happened. I'm going to report it to the attorney general's office now.
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February 2023 by Lakia Keener
Espinoza was so helpful and had amazing customer service I will most definitely come back if needed thank you all so much!Service: Long distance hauling
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January 2023 by Ron Peavey
My center bearing on my driveline failed, causing my driveshaft to drop. It was a Thursday about 1pm, and I was basically in the middle of nowhere (Sumter National Forest). As an owner operator, leased to a major carrier, I decided to ignore the carriers suggestions for a tow and repair, and called around to several local moving companies that I knew well, to ask for advice on who to call. Two of them said to call Joe’s Towing, so I did. That put the full repair on me, since Joe’s what not on the carriers list. (Carrier is in the Midwest) The carrier wanted to call towing companies on the north side of Charlotte and in Monroe….and towing companies who did not repair. I wanted to consolidate services under one roof. So, I called Joes.I had a tow truck out to me within an hour. Their tow driver drove me to a local hotel. The next day, I made my way to Penske in Charlotte and went on with my load, hoping for the best with the repair and it’s cost. I didn’t know them, they didn’t know me. Worse, I live near Atlanta, several hundred miles away.They had the truck for just over two weeks. Most of that time, waiting for the driveline. My wife and I met at Joes yesterday to get the truck out. Trucks running as good as she ever has (1.5 million miles on her). Joes couldn’t have been nicer, more honest, or more fair, from beginning to end. They actually remind me of my local shop, who I’ve used exclusively for 30 years.I’d refer them to anybody.
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November 2022 by Ambrose Carter
Best tow service in the area. Best prices for towing as well. If you need a tow call Joe. You want be disappointed.
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October 2022 by Tabitha Moshier
They were great getting me back rolling in timely manner after I blew a wheel seal.. the girls in office n Skipper was great company made my time there very nice ‼️
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September 2022 by Ebony Quinn
My family and I were on our way to Orlando for vacation and somehow a nail had gotten in our tire. There was a young girl & I believe her brother that helped us immediately. They were so kind and extremely helpful. I want to thank you both for being there for us. Both of you Rock!!Service: Tire change
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July 2022 by Zoran Predavac
Nice peopleThey help my driver with quick trailer fix and didn't charge at all ??????????
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January 2022 by Vicki Cleveland
On Dec. 15, my car died between Lancaster and Chester on Hwy 9, which is an hour and about 1/2 from my home in Laurens. On a recommendation, I called them, and they towed my car in at 1 am the next day. It was an alternator issue. Spoke with a mechanic John, who was very helpful. Asked him to look at it and give me an estimate. The job was handed off to another mechanic, I think his name was Kindle. I was never offered an estimated, or warned of the expense or what to expect. Today, 6 days later, I was charged a fee of 125 hour for emergency repair (as apposed to the posted regular hourly rate of 90 an hour) and held hostage to get my car back. Joe seemed to be proud that he gave me 50 off the 830 something dollar bill they presented me with when I pleaded for help. No estimated offer...did work without asking if I could handle it. 35 extra an hour billed at 4 hours...that Joe told me himself may not actually have taken 4 hours. But the emergency repair was done 6 days later. I'm glad I have my car back...but I had to give my rent money to make that happen. And I feel like you should never start a job over 500 without letting someone know what to expect. If I didn't have good friends, I could have lost my car, because I couldn't pay the exonerate unauthorized fees. I feel like 90 an hour and the 50 he gave me off the up charge for what they actually paid for the alternator would have been more honest and fair. My opinion.Service: Car towing
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August 2021 by Quad Register
Great customer service and awesome work. Got me in and out in no time. Thanks ladies and gentlemen, I wish you guys the very best!!
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August 2021 by Building Buddies
Contacted to tow our bmw for 30 miles exactly and it was located locally. Quoted me 450$ higher for the exact same trip when I stated it was a BMW. I used to work for Joe years ago so I wanted to give him our business. I will never even consider them again.
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August 2021 by BCherryLady GLady
They were very professional and courteous. I highly recommend this business.
