Credit Unions in Chesterfield, SC

1 location found near Chesterfield

“Our account had a couple of fraudulent charges recently but their Security department acted quickly by contacting us. Alarmed, we decidedto actually visit the bank, hoping to confirm the account was safe & no further action needed. Unfortunately, we failed to realize they were soon to close. I was shocked, by the total lack of "customer assistance" we received. The teller offered only generic answers to our questions, not even pulling up our account to take a quick look. I understand, it's annoying when customers arrive at closing time but if your business is a bank, your business is $. I have worked in restaurants throughout my life & as a server, if customers come in before the door is locked, you serve them. Which means one minute, you may think you're getting ready to leave because your section is empty. However, those late customers come in, sit at your table & everything changes. You're there, at least, another hour or so. Customer service oriented businesses really need to raise the bar, especially in small towns where there is a lack of competition.”

3.6 Good14 Reviews

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