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November 2023 by Rishabh Chopada
Created a checking account here with Charlie. The process is very seamless and easy. The people working at the bank are always there to help you with literally anything. I got a call the other day from the bank just to check up on me if I had any questions about the account the bank in general. It was really a good gesture. There is sufficient parking space, and it is also ADA accessible. The facilities are really good! I will definitely recommend students to get their account in Chase!
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August 2023 by Akshay Boi
Nice ! I opened my american bank account over here
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October 2022 by Casey Whitfield
If I could give no stars I would they closed out my savings account without letting me know that they needed more information on a trust fund that I had opened and did not call me and tell me anything whatsoever what Bank does stuff like that I would never use chase bank ever. That’s so unprofessional. When I called I had to talk to five different people and get asked the same questions over and over and over again
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September 2022 by Michael N
I just had the greatest conversation with a person named Natasha who helped me with a new credit card being delivered to another address where I am staying. She was fantastic, verified my information and took care of my issue immediately. This is why I deal with Chase. What a great employee to have at Chase.
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January 2022 by caleb hillhouse
Let me start off by saying I would give them zero stars if I could!! I have had an account with chase for about 3 years I recently moved to a county that doesn't have a chase so I stopped using the account as much and come to find out if you don't use your account for 60 days they cancel it with no warning, no phone call or email informing you that it was closed or about to be closed. Then I called to see why my account was closed and they tried to play it off like I should have known that when I went and opened my account with them and that it's not there problem! DO NOT BANK WITH CHASE BANK !!! They will screw you.
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December 2021 by Luis S
My experience working with the Clemson branch was great. I never had the need to visit this branch. I was an hour drive from it and anytime I did business that required Chase assistance I did it over the phone.There was an issue that could not be resolved by customer service over the phone and they requested I go to the branch. I was not very happy about it because the branch is almost an hour drive.When I arrived I was warmly welcomed and the branch manager offered to help me as soon as he became available. He spent a good amount on the phone figuring out what the issue was until he was able to find out and resolved it.The branch manager was very professional and was genuinely interested in helping me to leave the branch satisfied. Now that there is a branch in Greenville SC there is no need to visit Clemson's but the drive that time was worth it.
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November 2021 by Yvonne Kostermans
I am a veteran and live in Tennessee. They have been charging me every month to have an account there when it should have been free. They told me they can't change this unless I come into the branch. The closest branch is 110 miles away in South Carolina. I'm closing my account.
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September 2021 by Bayou Dave
name checks out tried to walkout with some fresh bills and was promptly Chased. would reccomend-Bayou Dave
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May 2021 by Josh Hines
Best bank in the USA 100%
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April 2021 by Laura Richard
Had a meetng today with Ashley S. at the Clemson branch! She is always so friendly and helpful and was able to fix my problem in minutes! Love this bank!
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April 2021 by Felix Li
I have been banking with Chase for years, I only went to this brank once and this one time got me in trouble with my account. The reason I went to this branch was to add my wife’s name to my banking account. Derrik Simmons was the bank that dealt with our request. We provided our credentials we were told to provide and sign what needed to sign, the process took about 20 mins which was fairly simple. However, after about two weeks we received a letter from Chase bank saying the SSA-89 form was submitted in the branch was altered and our account were restricted and will be closed soon. I don’t understand why Derrik Simmons submitted an altered form or he didn’t know the policy that altered form will not be accepted and will be causing trouble to the clients. Now, we have to deal with all the issues with the bank and suffer the consequences which was due to their banker was not doing his job right. I will say don’t bank their if you have other choices. The bankers in that branch need more training to do.
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March 2021 by Ashleigh S
Really enjoy banking with chase! Thanks for all your help!
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February 2021 by JuJu StyRdy
Cynthia Baker is a joke I been a Chase member for over 20 years and their ATM jammed with a cash deposit. Cynthia Baker brushes it off and referred me to call the number on the receipt. No type of customer service. I do however appreciate Ashley and Chiedozie for really trying to get this issue resolved.
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December 2020 by Luis Sanchez
My experience working with the Clemson branch was great. I never had the need to visit this branch. I was an hour drive from it and anytime I did business that required Chase assistance I did it over the phone.There was an issue that could not be resolved by customer service over the phone and they requested I go to the branch. I was not very happy about it because the branch is almost an hour drive.When I arrived I was warmly welcomed and the branch manager offered to help me as soon as he became available. He spent a good amount on the phone figuring out what the issue was until he was able to find out and resolved it.The branch manager was very professional and was genuinely interested in helping me to leave the branch satisfied. Now that there is a branch in Greenville SC there is no need to visit Clemson's but the drive that time was worth it.
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November 2020 by Terrence Thompson
Finally I don't have to drive to Georgia or North Carolina anymore!! This is a beautiful bank with outstanding people. As soon as I walked in I was greeted by Tim and he got to work right away. Thank goodness good people still roam the Earth.
