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July 2025 by Michael Jackson
Drove 10 hours to unload my sons unit. Clinton self storage installed their own red lock next to my sons lock and we could not get any help for the entire day. I will lose a day of work now. The explanation given was that there was a thermostat in his unit. Nobody could give us a code that worked and nobody showed up to remove the lock. UNACCEPTABLE!!! 0 stars if possible.
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July 2025 by Carla Burns
Not bad. But modbox charged me $89 for 15x20. And it's climate controlled
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December 2024 by Jane Smith
I found myself in a bit of a financial situation and needed to extend my payment til later in the month. Kelly didn't hesitate to help me out. Great customer service!!! Thank you Kelly
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November 2024 by John Adams
My wife and I are very satisfied with the service that we have received at Clinton Self Storage. We want to especially acknowledge the incredible service that we received from Alexa Garcia. Each time we have called Alexa she has been extremely courteous and professional. Equally important, she has been able to address any of the concerns we had. Mary and John Adams
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October 2024 by Emily Cavanaugh
Zero stars. Place is filled with ants, roaches, and spiders! Expect mold on all furniture too! Charged me for an extra month because I didn’t send them photos of the unit prior to leaving and when I explained I was in another state they said they would send someone to look at the unit however a week later still no one has checked the unit. I explained I requested to move out months in advance (July) and did move out in September when I said I would. I was still charged for October. When I called to check on a refund they refused to refund since I didn’t remember the email from July that said I had to send pictures. Why is it my job to ensure your business is running properly, why is it my job to place ant and roach traps outside of a unit that claims they have clean units, why is it my job to beg for a refund for services not provided. Don’t believe the 4+ star ratings they give discounts for people who rent the units to write good reviews. They don’t care about the people they rent the units to it’s flawed and fraud. Units are nothing like they say on their website.
Update 10/25: just received an invoice that I’ll be charged for another month and they did not shut down payments to the unit as they told me they would on 2 separate occasions.
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August 2024 by Susan Johnson
It's a nice place just make sure you have their money in the bank right at 12 am.
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June 2024 by Kayla Littleton
Ron from Clinton self storage helped me cut off and replace my lock for my storage unit for a great price . Would definitely recommend
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May 2024 by Bianca Coleman
ZERO STARS!!!! I started renting a unit in February and have been paying every month . Fast forward to this past weekend (Labor Day Weekend), the owner cut the lock off the unit I’ve had my belongings in since February and deemed my unit trash. Loaded mine and my kids belongings and threw all of our things away. They said my belongings were in the wrong unit. Wrong unit or not I have been paying rent and insurance. I wouldn’t even have known that if the police hadn’t called and told me. I am still waiting for the owner to contact me with a resolution. I was left with NOTHING. I have 3 children. We were left with only the clothes on our backs. The lady in the office was rude! She wouldn’t give me contact info for the owner, and no one as of yet has contacted me. This place is awful!
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December 2023 by RTR AMZ65
Always available and very clean facilities
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December 2023 by Mary Marshall
Very pleasant and customer friendly!
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December 2023 by Joy Johnson
Very nice people that does understand that sometimes stuff my come up to get you behind therefore your payment may be late. But never had a issue with that being a problem I merely reach out to them and let them know and it's fine. And I've had my building several years that being said I would highly recommend them to others.
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December 2023 by April Kingsborough
My experience with Clinton Self Storage was great. It was my first time ever using a storage and it was everything I needed as we prepared to move in our new home. I will definitely use it again if needed.
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December 2023 by Vicki Williams
Very clean, convenient. Very courteous, friendly folks to work with. The process to rent a unit was fast and easy.
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December 2023 by George Marshall
Very easy to rent. Excellent service. Everything was communicated in detail and we experienced no problems!
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December 2023 by Carol Jacobs
Very pleased with my unit in Clinton Self Storage. Grounds are always keep clean. They have security with fenced in grounds