-
December 2023 by Dan O
I was referred to this place by ************** as they are an authorized JD retailer and service center supposedly. ************** advised any JD authorized center can work on a warrantied lawn tractor. I called and spoke with **** and explained to him Ive had bad service from another local business and wanted to give them service and have them look over my mower because it appears to have a bad carburetor. He said no problem at all he will transfer the call over to have a pick up scheduled. He transferred the call and the line hung up on me. I called in 15 more times before someone would pick up. **** explained he was there by himself and he gave me the phone number ending in **** to speak with service to schedule a pick up. Then comes ****. This man was absolutely a disgrace. He was rude and disrespectful. He over talked me. Refused to hear me out and he said because I didnt buy my mower from ****, their policy is they will not be willing to service the warranty on my machine. I attempted to explain to **** that ** told me that they should be able to service my machine under warranty. He said since *** dealt with another company before they have no interest in helping me with this issue. I asked for his manager. He said youre speaking to him. I called back again and I spoke with ***** wife. I tried to tell her that he was being rude and asked her if what he advised was true and their policy. She refused to comment and said she would call back. Never did. I called **** Deere to report this company. If you are looking for help servicing your **** Deere equipment, do not expect the service youd expect when dealing with **************. Absolutely awful experience.
-
September 2023 by Tyler Parrish
Customer service is unbeatable. Will return for any service or products moving forward. Appreciate you guys!
-
August 2023 by Mary Harvey
Very friendly and helpful staff. Was very satisfied.Thank youElizabeth
-
July 2023 by 3rd eye music Mcdonald
Awesome staff, they always have what your looking for. Highly recommend
-
July 2023 by jack gouge
Been doing business with Boyd tire since I was 15 years old. Great local business.
-
June 2023 by Randy Harris
A great local store to do business with. We are fortunate to have them here in our community.
-
May 2023 by mydamhouse
The impression that they have given me as of now that it's all about making the money. Cold way of putting it, but that's strongly how I feel about shopping here and not sure if I'll be getting my parts from them or not
-
May 2023 by Hugh Smith
These are good local people who almost always have what I’m looking for. They’ve saved me countless trips to the big box hardware stores in York and LKW.
-
October 2022 by Terry blackmon
The hours on the internet says for Saturday close at 1pm. on the door at the store close at 12pm. made a wasted trip! had to give it one star in order to post !
-
October 2022 by Christi Falls
Ridiculously fast service. I was amazed at how quickly they had my lawnmower tire replaced. Everyone was super friendly as well.
-
September 2022 by Jennifer Kopp
Amazing Family Owned Business!! Even management was working and getting dirty with the tire staff. Amazing! So kind!
-
September 2022 by Anne Brown
Great place to purchase appliances, tires, and lawnmowers. Service with a ?
-
August 2022 by Robert Pogorzelski
They have extraordinary customer service here. They are a Gravely authorized dealer. They have mostly commercial grade zero turns of all deck sizes plus they also have a few John Deere mowers. They'll take cash or you can finance them. They also have a healthy stock of Blowers and lawncare equipment !!!
-
August 2022 by Sherri Moss
No one seemed to know anything at the Clover location. Quick satisfaction at York location.
-
November 2021 by Jackie Hoyle
Everyone is very nice there and the service is great. They are a bit pricey but for people that may need credit Boyd Tire will help you out.
