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October 2022 by Lisa Mills
I quit my job with Insight Satellite at 8:07 am this morning.Someone at the company accessed my self-created gmail account at 6:28 PM tonight WITHOUT PERMISSION to leave a positive review that I neither wrote nor approved. This is identity theft and it will be reported to the proper authorities if not removed immediately.
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October 2022 by Chris B
Unprofessional, would not recommend reaching out to them whether that be for service installation or to join the team
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July 2022 by Shauna Alee
My friend has been waiting since 8 AM this morning to have his satellite installed! It’s now 5:45 PM & the office is closed! No email no phone no text! What a waste of a day out in the heat!
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April 2021 by Rusty Gardner
It is Hugh's Net. They suck.
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January 2021 by Michelle Waldrop
Quick to get installed! Same day install!
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January 2021 by Zach H.
The sales lady was very informative and explained everything to a Tee. She was very patient and followed up with me to get the service. I am so happy with the customer service I received from this company.
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December 2020 by Ron E.
The speed is awful and even with a relatively large data plan, you can not connect to servers because of the lag. Even if you don't exceed your data plan it is not possible to watch a streamed movie from Netflix or Prime due to near constant buffering. This service may be fine for older folks to email their grandkids but for anyone not a Boomer it sucks. Due to the many options available ....not! this is it and they must know it because there is a two year contract with no grace period to cancel the service after installation. If you like slow service, waiting, and frustration then this is the company for you. But wait, there is more. They offer Gig tokens, at a premium, to get more data monthly if somehow you watch too many movies and exceed your data plan. These are speeds from literally 30 years ago.
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December 2020 by Samantha Mathis
When calling to place an order, the young lady was very informative and prompt. She was even able to get me scheduled for install in the same day. Technician came out and was also very polite and respectful of our property. He placed the pole right where I wanted. Service is up and running great. Nice friendly company.
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December 2020 by Ashley Montalbano
Placed an order for satellite internet today. She gave me all the info to explain what satellite is actually. I'm so excited to get my internet tomorrow. I give them five stars because the sales lady was very friendly and understood all of my needs!!! Thank you Ms. Kaylyn!!
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August 2020 by Adam Stewart
Someone from this company put a sign up advertising their service on my property. When I called the number on the sign to complain about that, suggesting they actually get a property owner's permission before putting a sign in their yard, the young lady said nothing and simply hung up on me.Absolutely unprofessional relations.
