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November 2023 by Dylan Lanphere
Had a great experience here this past Sunday. The woman working the desk got through three customers in about ten minutes and was very helpful with an older gentlemen who couldn’t quite get the hang of the electronic interface. They just moved into this new building and some stuff was giving her issues but she worked through it all in a calm manner. Would recommend this place for uhaul rentals for sure.
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November 2023 by Scott Williams
Charged a fuel fee when $49 of fuel was put in and put it just over half a tank. They claim it was at 1/4 tank when it’s impossible after it was already at a 1/4 tank before putting $49 in at the QT not even a mile away
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June 2023 by Samantha Kodack
The customer service at this location was amazing! Both Lydia and Mike were such a big help and so nice. Everything was throughly explained to me and they really took the time to get me familiar with the pick up and return process. I also appreciated I was able to return the truck after hours by leaving the key in a lockbox. That was a big help not taking up parking spaces at my new apartment complex. The only issue I wanted to bring to attention is the truck that I was given seemed to pull ALOT to the left. I felt myself pulling the wheel to correct it even when I was driving on a straightaway. It got even more difficult once the truck was full with my belongings. Thankfully everything was delivered safely but I do hope someone checks it out before it is rented to another family.
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June 2023 by Heather Williams
These guys were incredibly nice and helpful! All I needed was to rent a trailer and they went above and beyond with their service. Will definitely be back!
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April 2023 by John Babiec
I had to have a trailer hitch put on my Jeep. Christian did a great job. He explained everything that I needed to know about the installation down to the correct wiring that I needed. Lydia was working the desk and made my wait comfortable. The staff here are fantastic!! It'sa 40 minute drive for me to go here and I felt it was very much worth it!! I highly recommend this Uhaul establishment!!!
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March 2023 by Andrew Cuillo
excellent service. This is the best uhaul in the area. I wouldnt go anywhere else to rent a truck. ?
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August 2022 by jefferson kendrick
Michael was super friendly and helpful, genuinely one of the nicest people I've ever met. Great experience, couldn't give a higher recommendation. I'll never rent a trailer or truck anywhere else, so much nicer than the midgaurd storage uhaul we used last year down the road.
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August 2022 by Dee Manning
Mike is amazing at this location. We have rented 4 times and they are just the best. This facility and staff take some of the stress of moving out of the equation. Thank you very much.
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June 2022 by Dustin Mays
Super helpful and kind staff. They patiently helped me figure out my particular hitch installation and moving needs.
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May 2022 by Joanna Tine
Great U-Haul experience! We rented and returned locally, so we had the chance to both pick up and drop off at this same location. Friendly customer service and a quick and easy transaction! Many available truck sizes. Highly recommend.
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May 2022 by Cathy
U- haul usually provides a mixed experience. If I had other portions I would choose adifferent business. This time they were not open when I arrived and had to wait 15 minutes, meanwhile my movers were waiting on me. I was charged for gas even though it was very clear from the visual gage that it was filled appropriately. If the visual given to customers isn't accurate it needs to be changed. Once there returning the truck you're at their mercy to decide what they deem correct. Why offer the visual aid if staff determines what they want whether it's correct or not?In summary, as usual, uhaul gives me what I need but I always leave frustrated. If I could find another option, I would choose it.
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March 2022 by Bethany Pina
Called for a 10 ft truck and they had 1 available. I got there and he had nothing to give me. He sent me 25 mins out of my way for a truck after I called to make sure they had one available for me to come get.
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January 2022 by Faye Sneed
Mike was so helpful and knowledgeable!! Great customer service. Highly recommended
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December 2021 by John Doe
The two employees (white fella and black fella) that serviced me there were very awesome. I had the day earlier had serious liability issues with the U-Haul in Charlotte, N.C. off South Blvd re a new hitch installation on my vehicle. I then scheduled for my hitch and wiring installation at Lake Wylie and these two guys listened to my story of mishap at the Charlotte, U-Haul. They did their best to accommodate me AND my vehicle, making sure to properly and carefully protect my vehicle, quell any of my worries/concerns, and addressed me with the willingness to help and serve me with friendly and caring customer service. Thank you! ?
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October 2021 by A Ven
Buck and his employees are Awesome. I would recommend them and their rates are the best in my area.
