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March 2024 by Chelsey C.
Updating after receiving a call from the store owner following my previous review. I appreciate Dana calling, apologizing, taking accountability, and putting in great effort to rectify the issue below. Dana had a new, beautiful arrangement sent the next day. I appreciate the prompt follow-up and great customer service!
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February 2024 by Nikki James
My husband ordered some Valentine’s Day flowers to be delivered to my office. I NEVER received the flowers. My husband called and was told that they would be delivered no later than 5:30. When he tried to call them back, no one answered and the voicemail is full! Totally unacceptable! I understand the February 14th is a busy day for florists, but it does not excuse this type of behavior. No one from the florist has even attempted to reach out to him. I tried to call as well and got the same result… No answer and voicemail is full. My husband would like a refund.
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November 2023 by Mike barczak
After the flowers were finally delivered, they exceeded expectations
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November 2023 by John Small
Great flowers, wire service & delivery. Wonderful price .
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October 2023 by Lisà Gilbride
I ordered same day delivery for my friend in hospital. Super pleased with staff and service! My friend loved the flowers! Thank you for helping me brighten her day!
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September 2023 by Monique Armstrong
I needed a flower for a same day delivery for a funeral. I wanted something to symbolize a family member’s favorite color. This arrangement exceeded my expectations. It was beautiful. I called the shop to let them know how much I appreciated the special touch and attention given. I will definitely support again.
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September 2023 by Michelle R.
My parents sent me a designer's choice fall bouquet that they spent nearly $200 on. I watered it when it arrived, as it had not a single drop of water in the vase. It arrived last Friday and about 1/3 of the flowers were dead by Sunday, barely48 hours later. Every single rose was dead. Several chunks of the greenery had turned brown. Even issues with some of the fake fall looking leaves that are saturated and torn. I don't know names of all the flowers but there's withered, brown, dead flowers next to buds that haven't even opened yet. It is not appealing and I feel terrible that my parents spent so much money and the arrangement has withered so quickly. So disappointing. It's a pretty small vase so I guess stems were arranged to make it look bigger and things just aren't reaching the water. I could go to the grocery store and spend $40 on something the same size. You expect better from an actual florist.
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August 2023 by Stacey Davis
I spoke with a nice gentleman when I entered the store. I told him what I needed and he suggested manly colors since the arrangement was for a man. The day of the service the flowers Were Not there. As we were on our way to the grave site a lady called me and said, they made a mistake on the colors and someone was enroute to the grave site to make the delivery. I told her that wasn't satisfactory, but was in no mood to debate. The delivery person showed up just as we were lining up to go to the site. I have used this business in the past and have had good experiences. I feel a partial refund is due because I received partial service. A
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July 2023 by JeriSue Pierce
Dana C was so helpful and amazing! I was trying to order flowers for a funeral service, and she assisted me and made it so easy to place this order over the phone! Being out of state made it difficult to order for delivery, but Dana was so kind, and so thoughtful during this difficult time! Thank you for helping me and getting this order done in time for tomorrows service.
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May 2023 by Cindy Bogard
I wish I could give two reviews: one for the flowers and one for the delivery. The flowers were lovely. The delivery was hell. They literally attempted 5 deliveries over 2 days; didn't leave the flowers in the apartment office; didn't deliver when I said she would be home; and requested another $12 for additional deliveries. My daughter ended up telling me that the flowers had gone from a nice surprise to a real pain in the a**. Not the effect I was hoping for. From my experience - feel free to buy in the shop but don't request delivery!
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May 2023 by gravity greggs
The quality of their flowers is exceptional. Their customer service is also outstanding. The person on the phone is friendly, knowledgeable, and always willing to go the extra mile to ensure their clients are happy. This place is prompt in their responses and always willing to accommodate special requests. The absolute best in cola.
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April 2023 by Mia Waymer
I wanted to send some flowers to my friend who is recovering from surgery. She sent me a picture and they look exactly how they were advertised on the website. Will definitely use this florist again.
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April 2023 by Keenya Sutton
Unprofessional and will not use again. I specifically asked for the finished product to be sent in a picture. It was sent in a picture but missing the banner. When I have a call asking was the banner on the wreath. I was told that they were too busy to add and I was hung up on. There was no apology and no sincerity which is not acceptable when dealing with the loss of a friend. Customer service skills need alot of work!
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February 2023 by Chevonne Mackins
02/07/23 These people are frauds!!! After I, Corey, paid for a service I ordered, I was just told that my order was the wrong price and that I had to take 3 yellow roses off of the order. The manger and associate, who I was given the name Allison Ellis , if that’s her real name, hung up on me after I explained that this price is what was online. This is classic fraud by false advertising. PayPal is being made aware of this fraudulent business. Hopefully no one else go through this experience. Allison is unprofessional and the entire call was on speaker phone at my place of work so everyone heard her just hang up. Allison definitely is not running a real business because businesses don’t treat their customers that way and should NOT have a business name at all. Customers please beware of this business Please!!
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January 2023 by Misty B
I couldn't pass up writing a review on this shop. If I could give 10 stars I would. I ordered or my sister and brother-in-law. The entire experience with them was 10 stars. The fruit basket was 10 stars and so was the service and ease of ordering. I did this online and from out of state not knowing what the outcome would be based on past experiences. Very Pleased! Highly Recommend and will use again. THANK YOU!!
