AAA - Forest Acres in Columbia offers a wide range of services all in one location. Customers can access insurance services for auto, home, and life, as well as travel assistance that includes passport photos, International Driving Permits, and trip planning. The facility also provides car maintenance and repair services such as oil changes, tire services, brake work, and more. The staff is consistently praised for their professionalism, kindness, and willingness to help, even during busy times or late in the day. Customers have expressed appreciation for the helpfulness of employees, with one mentioning how a staff member went above and beyond to get their vehicle fixed so they could continue their trip. The roadside assistance team is recognized for quick and caring service, with one customer highlighting how a team member arrived within minutes to assist during an emergency. The overall experience at AAA - Forest Acres demonstrates a commitment to customer care, making it a trusted place for auto, travel, and insurance needs in the Columbia community.
We got a flat tire on the way to the beach, with our car full of food. We got our tire fixed within an hour! The woman at the front desk was soooo helpful and nice. Grateful for everyone at AAA!!
January 2025
Excellent Service. They kept my vehicle a little longer than I wanted (needed a battery), but they had to work on cars for people who were out of town and I had another vehicle to use, so that was fine.
December 2024
AAA Forest Drive is always so helpful and professional when I go in to have my car maintenance. I appreciate how kind and professional they are.
