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January 2024 by Michelle Caplinger
Service in store was great....but waiting for a scheduled delivery well they didn't show.....they gladly took our money but can't keep their delivery right.....smh
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November 2023 by Kashima Brown
I called this location Thursday 10/18, at around 10am, looking for a dryer to quickly replace one I had, that just died. Guy answered the phone on speaker, sounding like he was on the other side of the room, so I could barely hear him. I asked about one I saw online and how quickly I could get one, and if I could pick it up to speed up the process. He said the credit check would take a day or 2, then if he had someone available to drop it off and install it, it would take around 2 weeks. He said, yea, if we had time to deliver, about 2 weeks but I can’t say for sure, so it could take longer. I asked again, if I could pick it up, he said, no, we have to deliver and install. There was no sense of, ok, let’s make this sale or anything.I hung up & called the Harbison location and my husband dealt with Kevin. He was very professional, actually picked up the phone and was on the other end, and not on speaker across the room. He told us the process and that we could pick it up. We did the app, approved within 10 min of the complete process. Kevin called us back, within that same hour, paid the small deposit, and my husband picked it up the next morning and we have a working dryer. Thank you Harbison location for acting interested in selling a product to me immediately. Y’all need to either fire or retrain whoever runs the Two Notch location, to provide truthful answers and do the job they’re hired to do.
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October 2023 by Callie Harrison
A great company to deal with, the salespeople are very respectful and helpful
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July 2023 by Lynn Shahrokhi Fard
Great service! These guy's rock!
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June 2023 by Imoni D
a tad messy inside, rude man at the front desk but it could have just been a bad day for him.
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February 2023 by Brittney Hamlin
Absolutely horrible even if u make the payments on time and always pay when u supposed to they still can’t work with you!!!! Screw Aaron’s!!!!
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February 2023 by bTh JoUrney
They have roaches in their kitchen appliances!!!
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October 2022 by John & Jerica 4 LIFE
IF I COULD GIVE ZERO STARS I WOULD!! MANAGER IS VERY RUDE ANS UNPROFESSIONAL! I WOULD NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN!
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October 2022 by Katrina Green
My favorite rental service and they honor your birthday oh yes I'm guaranteed to stay a customer
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August 2022 by Clara Leonard
This store is really rude and unprofessional. I had tried to explain my situation and I was gaslighted. And I was told that the store doesn’t want to work with me.
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June 2022 by Shaquelle Caldwell
This is the worst most decrepit store I’ve ever dealt with. The gentlemen are rude and racist. I tried to explain an issue and the guy would not work with me. I was hung up on and lied to. Even though I had proof. Even though I explained what was going on. I was treated less than a dog. I’m sure it was deeper than the mattress I ordered. I will never do business with this company ever again. I was treated terribly and because I was emotional due to being overtalked and blatantly ignored I was treated even worse. Not to mention when my husband tried to speak because the gentlemen on the phone would not listen he then became irate and rude.
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May 2022 by Peaches Scarborough
I enjoy every moment at Aaron's. Kefah was so nice it seemed like I was shopping with my best friend. I really appreciate the experience I had with Kefah. Keep up the good work ?.
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April 2022 by Markia Brown
Friendly and affordable Great customer service
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January 2022 by Mercedes Bibbs
Horrible management and service is trash! Never had this issue with any other Aaron's store.
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January 2022 by Lajuanda Ravenell
Just love Aaron's affordable prices payments u can afford