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June 2023 by Tabitha Boan
Great company - especially because of Tim. The office kept me updated of when to expect the delivery. Tim arrived on-time and was very kind. I was unable to assist in the delivery of the large box (my leg is currently broken), and he was kind and understanding.Great company. I highly recommend them.Thank you!
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April 2023 by Sam Fusioncell
? Somewhere there is a DISCONNECT in communications with ABF Freight. To date, I recieved no coordination. No email, text or phone call received confirming anything. I do NOT authorize ABF to ship anything without meeting legal and customer requirements. No comm, no ship.
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June 2022 by Justin
Horrible customer service, had scheduled a drop off with my freight that came in had a gentleman call asking if it's ok to deliver the next day I was very accommodating and said sure. Well the next day came and got no freight, no call nothing so I called them a few times with not having not one answered. So if this is the way they feel is acceptable then I feel sorry for there bank accounts.Update: amazing how the universe works, so right after posting I get a call from driver mind you it's 520pm so I figured at that point no product was coming and all my help was gone for the day but anyway they did deliver and driver I believe tim was awesome so I'll bump my 1 Star up and make it a 3 just know I would like to do 3.5 but can't definitely not a 4 though.
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June 2022 by Travis Drake
Called repeatedly could not get anyone to answer. Went to there location to find door was locked. Sign on the door states call for someone to approve your request to be let in. Called several more times with no one to answer
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May 2022 by Anthony Geddings
Very incompetent company. Had too many issues to count. Lack of communication, had to call to schedule my own delivery, no call when they no showed. They do not value the customers time. Driver stated he was just a driver and wouldn't even bring the item inside the door, had to assist with my own delivery.Product care is lackluster, the boxing is ripped to shreds. Hope there is no damage.Wish I could leave 0 stars.
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May 2022 by Lauren Zysling
Just had a "delivery" by this company. First issue was my shipment was sitting at their facility for days, so i had to reach out to them to schedule a delivery. I scheduled an appointment for Monday. By 4:30 on Monday, i received no call from the driver, so again I reached out. I was told that another shipment was picked up and mine was buried in the back of the truck and I would have to reschedule. I rescheduled for today. This is now two days I had to take off from work. At 4:30, the driver showed up with no call beforehand. He informs me the shipment could not be delivered in the entryway and only to the garage, even though the labeling on the package clearly states delivery to the entryway. So in order to receive the shipment, I had to clear out a portion of the garage or it would have been left outside. He proceeds to take the shipment off the truck and the box is severely damaged. Brings the package up to the garage, but cannot get it in. I had to assist him by pushing a 400 lb package into the garage. I was told they are not a "delivery" company, but a freight company. This is unacceptable.
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May 2022 by Today with BK
I have had two large items delivered here and each time they were efficient and careful handling the items while loading them on my trailer. Definitely use them.
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March 2022 by Joan Small
I used them to move from FL to SC a year ago and it was an easy affordable way to move. I'm moving again to IN and I'm using them. So much easier than driving a truck and pulling a car. Price are better than anyone else.
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May 2021 by Jason Ray
Very helpful, knowledgeable, and friendly associates. Made picking up my delivery fast and easy.
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May 2021 by Daniel Hauptman
Great company, fast, professional, on time and everything delivered on one piece.
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March 2019 by Misty Belton
Hands down best frieght around. Mr Jimmy our driver is the bestest ever. Mr Doug in the office is always on top of our orders.