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November 2023 by Cory S.
Took my wife to get a battery. Nice simple.
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August 2023 by Berny Kouadio
Great experience. Will go back
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July 2023 by Lynn Weston
If you need help finding a part, may I suggest you go to another location. I'll give them a little credit, they told me what aisle it was on, but my problem wasn't finding the aisle, it was the part I was trying to locate. I could even understand if the store was full of customers and it's feasible at the moment to assist me. I could've waited patiently for an asosssiate to become available, but there weren't any other customers that needed assistance. I don't think it is to much to ask for help finding a part from someone who works for an auto part store and are more knowledgeable about auto parts than I am, to help me locate the needed part, further than telling me an aisle number............Went to another auto part store and their associate came out to my car and told me exactly what part I needed and ordered it for me cause it wasn't in store. Thanked him and he said happy to help. Now I know to go there whenever I need help with finding any auto parts.
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June 2023 by FTB
If you buy a car battery here, do the swap and install yourself. The guy they had doing this for me is definitely not the brightest bulb on the xmas tree. Pounded mercilessly on the connections rather than just loosen them a bit more to get them to seat. The bracket to secure the battery was not connected on one end. Luckily I caught that before the battery moved completely off of its platform. Only lost the washers and nut on the one end that he did manage to secure.
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April 2023 by Tana
They would not take back a item I purchased that was not opened. When I called customer service, higher up I was told they were suppose to refund me. Please be aware that this store refuses to give people's refunds of their money.
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February 2023 by Justin-R-Carpenter “J.R” #THE::CARP#
All the advance Auto parts on my side of town the staff at both locations, starting from the manager down are horrible at customer service
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January 2023 by KIRK Wilson
Angel was Very Helpful when I purchased my new alternator.However, when I returned to deliver the core he wasn't in.I had a Very Strained Interaction with the Thugs? behind the counter.They were Very Street. They put out NYC Attitude and were Argumentative to the point of being Hostile.Zero Business working w/the public in Columbia. Compton Maybe...He & another Thug criticized Angel for how he rang up the bill.I Will Not Return. More Yankee Scum in SC?He will Cost this Store Money.Punks like that are why I Carry....
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December 2022 by João Aguiar
It’s frustrating when you drive cross town to get a simple part that they have in stock, but they lock their doors at 8:53 PM.What’s the point of advertising your closing is 9 PM? Just say you close when you feel like it.
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November 2022 by Donald Barton
Great place to get some of the things you need for your vehicle , and a great place to work as well.
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August 2022 by Raymond Johnston
Great customer service and willing to find the part at another store that had it in Stock
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August 2022 by randall r.
Young brother installed my battery fast...all great ..thanx.
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April 2022 by John Aguiar
It’s frustrating when you drive cross town to get a simple part that they have in stock, but they lock their doors at 8:53 PM.What’s the point of advertising your closing is 9 PM? Just say you close when you feel like it.
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March 2022 by The Review Queen
Left me on hold a long time then acted as if he didn’t want to help me and I did nothing wrong… if u don’t like ur job then find another one
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February 2022 by Karen Hinton
Had to return a part. Return was easy cause I had my receipt. Young ladies were working the desk n they had their stuff together. Gave off positive energy!!
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February 2022 by RJ
Great customer service by the women working the front counter!