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February 2024 by Ashley Johnson
Excellent service. No wait. Needed a new battery in family member's car. The employee didn't hesitate when asked if they could install and had it done in 5 minutes. He refused a tip but gave him one anyway. This was after I went to AutoZone down the street and they gave me some lame excuse about why they couldn't do it. Know where I'll be going from now on.
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January 2024 by Margaret Eddings
Great service from Trish!
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December 2023 by Paul Wills
Great ,lady help me get my 15 percent off and only one who had my steering damper
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November 2023 by Latoya Cooper Lyons
5620 ????
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October 2023 by Karen Krueger
I want to show my appreciation to Des for her assistance and kind customer service. Hopefully, she's appreciated and acknowledged for her as your employee!
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October 2023 by Thomas Williams
Decent. But not as much selection as autozone and oreillys
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September 2023 by Nigel Sturkie
Des provided top notch customer service at the Garners Ferry Road location. We were looking for some hard to find exhaust flex pipe. Des went the extra mile, got what we needed, and made our day. Thank you!!!
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September 2023 by Stephanie Shuler
This store manager is very unprofessional. My husband trying to return a pack of headlight bulb for our altima because they wouldn't fit was told by the manager he couldn't except them back because the pack was to damage .Please explain to me when a store stop taking there product back because it been open when it don't fit but tape back up.. I am not a racist person but when our color get a little position they let it go to there head and don't know how to act.I just want that manager to know my husband and I didn't have a problem with returning them to the Advance Auto Parts on Devine Street where there customer service is is more professional. I will be taking my business to Devine Street from now on. I wish I can give them a zero.
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July 2023 by Robin Bairefoot
Hat the right part I needed and have a 15% discount with 5 cent off a gallon gas speed perks.
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July 2023 by Duane Wilson
I went there to pick up a package at the UPS access point.
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July 2023 by Anna Ray
Ask for Martha. The greatest employee!!
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May 2023 by Tiara Summer
One of your managers came to visit my husband's store...now old store in Elgin on Two Notch Road. The slick comments your manager made in that store once my husband left was absolutely 100% uncalled for and unprofessional. Dont call yourself a member of management when you make comments and slick remarks when that person isn't there to defend themselves. Advance is a cliché company.
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April 2023 by Casaundra Pender
Even on the off chance that you come to the store when they are not busy you will still be waiting. There is literally one other customer in the store and I have been waiting 15 minutes... multiple employees have passed by without so much as a how can I help you...then when they do finally get to me they tell me the equipment to test the battery isn't working.
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March 2023 by Miesha Robinson
Last time i was here six years and it was the same experience. Two reps on duty and neither one said hello or can i help you. Yesterday a darker gentleman with dreads and glasses was much more polite and helpful. Come back today, 3/11, hoping he was hear and its a different guy and the same women from yesterday, who didnt speak or ask if i needed help and it was the same tonight. Unless you to talk to them they don't see you. I took my money to O'Reillys
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February 2023 by Kathryn Brown
Seems like they are always to busy to actually help the customer. I usually order online and pick up my order. The last I brought wipers they was to busy to even come out and install them. Luckily I grew up with my brothers so a lot of work I can do myself; still it’s part of their job.
