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October 2023 by Qazy moto
GO ANYWHERE ELSE!! Took a down payment from my friend and then switched financing companies. He is now having to sue for the money, loss of wages, and medical issues that have arrived from not being able to get to work or to the doctors. He has the receipt and contract agreement proving he, in fact, paid for the service he never received. Customer support from Westlake only lied and kept telling us that the lot was out of business. Seeing that they're open now, DO NOT BUY A CAR HERE, THEY WILL TAKE YOUR MONEY AND MAKE YOU WALK!
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October 2023 by Maegan Peña
If i could give this place zero stars i would the communication sucks , they were rude and unprofessional ( i know considering I’m a retail manager ) and customer service was a ZERO ! So i live an hour away and communicated with a sales person since they opened at 9am that if i came down i needed to be able to leave with a car , i had all information sent in and insurance on go i just needed a price range of what i could shop within due to not having great credit. I was never given that. I did show up at 4:20 pm but was under the impression i would be picking a car in the price range i was approved for ( which i was never informed if ) and I’d just be calling insurance to get it added . Nope . They acted like they didn’t know what i was talking about when i got there , and then they took my out to a beat up wrecked ford focus. When i said that wasn’t even a possibility the older white gentleman was BEYOND rude and made the comment “ well don’t get an attitude with me , who comes to a car lot at 4pm wanting to leave with a car “ Mind you i didn’t have an attitude i was completely frustrated due to not being told what was what and then driving an hour and wasting gas and time ! He then proceeded to tell me that the other lot i was approved at was going to be a waste of time and I’d be back to them in a month… i wouldn’t go back to them if they were the last place on earth to get a car from! The rudeness was INSANE!!!! I would steer clear from this place .. no one knows how to communicate, they were rude and completely unprofessional….
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June 2023 by Fahima Abdullah
I may become a customer soon. I here so many good things about American Car Center. Do they honor military families with proper military identications???
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May 2023 by Ivon Jackson
I had no idea that when I walked into US Auto Sales that my prayers would truly be answered! I did not have all of my down payment, no problem. I was allowed to pay some that day and the remainder before my first payment!! And I left with my car that very same day! And the customer service was excellent. Thank you Roland!!!
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May 2023 by Kala Pringle
THE WORST CAR DEALERSHIP IN SOUTH CAROLINA, LISTEN UP! I brought a car from this company and it broke down before 30 days and before the first payment was even due, then guess what happen they went out of business and transferred all accounts to a different finance company THAT ONLY ACCEPTS PAYMENT AND does not honor previous warrantee purchases for the car and expects full payment for a truck i can no longer use because get this the whole motor was done and needed to be replaced. if i could give no stars i would
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May 2023 by Peace
Dowc warranty and usautosales is full of ???.Unfortunately they unprofessional and I'm not a happy customer. They want me to make a payment which my car is not driving able. Please refund all.of my money & interest as well. If you can't repaired or swap out for another car just close out my account and I take my business somewhere where can be appreciated and happy customer. Unfortunately I purchased this car Mar 17,23 and I drove 1 week 3 days and car back in shop 2 weeks. This bad for the business. No one will reach out to you it since that you have keep calling them but no responding to give you any type of assistance with you your account. At this point just close my account immediately and full refund to customer.This very bad for this company. Corporate you will be hearing us very soon.???????
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March 2023 by Raven Brown
I have my car for less than 30 days and I started having problems with it so after it had been 5 weeks my car completely stopped the running it says my transmission pressure is low American Car Center went bankrupt and sold the company and so the warranty I got on my engine and transmission is now voided because of that so I'm stuck paying for a car payment on a car that I can't use and now Westlake is telling me I still need to make my payments and I'm responsible for the maintenance on my car I gave them so much money just for a car I can't use
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March 2023 by Austin Neely
T. Williamson, Andrea and John made the experience so wonderful. My lovely wife and I were driving a pos and we understood do to our credit payments were gonna be high. The programs they offer put you at ease. T.Williamson looked over the whole vehicle with me and explained other options. She is hands down one of the best sales people we have ever been near! Would highly recommend!
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March 2023 by Charity Pooser
Just bought a car from them they were definitely great people and they got me in a car i actually loved so go hit them up and ask for Mr. Joe he a real one
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March 2023 by Meme Williams
Joe was absolutely amazing. He gave me hope. I had really given up. Go get u a car from Joe or Matt there Awesome
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March 2023 by Kayla Currie
Great atmosphere and customer service! Super helpful I highly recommend getting your next car here!! Ask for joe!
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March 2023 by Steven Dean
A1 Experience! In and out process with a very knowledge salesman. Joe, thank you for making the experience smooth and fast. Highly Recommend!
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March 2023 by Renee Walley
Hal was amazing to work with in this experience of buying a car!! Never had a process go as smoothly and fast. You won't go wrong with visiting Hal for all your car buying needs!!
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March 2023 by Theresa Jackson
Joe Meggett from American Car Center was very professional and very attentive to me while buying my car. His customer service is awesome. I’ll recommend Joe for your car buying experience.
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March 2023 by E Gela
Mr Hal was very helpful and understanding.He went over things I needed to know and explained my purchased . I would definitely recommend you see him soon