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March 2024 by Aisha Jefferson
Alexis Broussard, the ophthalmologist, was very rude and hasty. The doctor rushed through my eye exam and then had the nerve to ask if I had any questions. That was a resounding no. I could not get out of there fast enough. To top things off, every staff member was unprofessional. The eyeglass frames on display were filthy and had broken lenses. I would never go back there for services again. And someone needs to take Alexis Broussard’ license until she goes through client service classes!
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March 2024 by Destinee Wilson
My whole experience from start to finish was wonderful. Cameron was great for my pre-screening. The doctor made my screening quick and easy. Kelli assisted me with getting new contacts and a new pair of cute sunglasses.
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March 2024 by Jackie Livingston
Excellent Customer Service!!!
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March 2024 by Mona Willingham
Kelli has taken very good care of me for two years now. I am very pleased and happy with my visit.
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March 2024 by Stephanie Simiele
Kelli was amazing and so helpful!
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March 2024 by T Pruitt
Great service all around.
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March 2024 by Kimberly Epps Epps
Went to A.Best in Harbison about 6 years ago, had a great experience. Went there 2/15/23 for a 4:10 appointment, left there at almost 6pm, your time is sitting and waiting, because the eye Dr. only sees you all of about 2 seconds hope my glasses are right. The eye doctor there is so rude and rushes you out the room... She has no bed side manners AT ALL. Not that they care, but I will not go back to that location again and I would never tell anyone to go there, unless they have time to kill sitting.
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March 2024 by Carl Mason Jr
Went soon as they open. My appointment was set for later on in the day. They took me in anyway. I was so Thankful. Very nice staff and Freat customer service. Explained everything they were doing and the Price. Definitely going back when it’s time for another new Pair of Glasses
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February 2024 by Project Skyhopper
From the receptionist to the doctor to Sandra and Kelly excellent service 5 stores all the way across very professional.
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February 2024 by Marie Johnson
Everyone was super nice & I learned a lot about my eyes from the Dr.
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February 2024 by Brandy Hemion
I enjoyed my visit to America's Best and Kelli was very helpful with getting me my contacts and solution.
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February 2024 by Javonta Praylow
Kelli gave me great service
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February 2024 by Christine Norris
I was very hesitant to go to America's Best, but I needed to be seen by an optomitrist quickly and they were the only optomitrist office that I could get into immediately. Entering was how I expected. The lady at the front desk was less than friendly... not rude, just not friendly - very transactional and direct, lacking customer service. The office itself looks extremely cheap. Seating looks like they were taking out of a bus stop and it's just not a great atmosphere. I will say that the sweet lady who did my pre-exam was just precious and even came to check on me after my exam. The dr. was very thorough and found issues that I hadn't had any other dr. advise me of prior - I was really impressed. And the girl who checked me out, Kelli (?) was great as well. Super nice. Overall it was a great visit and I was pleasantly surprised with my visit. Definitely update that store front... it's really depressing and run down looking.
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February 2024 by Valare James
Kelli was very professional and friendly. She took care of all my needs and explained everything I purchased. Thanks Kelli you're the best!
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February 2024 by Trenean Watts (Nana)
I don’t like this location , majority of the staff are unprofessional and don’t know how to talk to people . It lacks customer service. I’ve only had a good experience with 2 of the staff . I went there on Friday 1/26 due to my glasses being broken and one of the representatives tried to make some feel dumb as if I should’ve known they were broken . I wouldn’t be bringing them if I knew . I was trying to see my options and they were rude & when they talk to you it’s very rushed so they can talk to the next person. It resulted in me leaving & I will be switching back to LensCrafters.
