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February 2024 by Grady Blair
Big thanks to the team at this store. They really helped me out. Great customer service above and beyond.They let me borrow a couple of basic tools to fix what I needed to get home safely. The help they gave me allowed me to rig up a temporary fix for my issue. They printed me out a sheet with the part I need on it so when I can afford to buy it I know exactly what I need.I have a store closer to me but I'm gonna drive the extra little bit to this one when I need something from now on.A+++
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February 2024 by Joel Casey
Purchased battery with 3 year warranty in 2023 for 09 SL63 AMG. Past issues with heat transfer receipts the rep assured us that our purchase would be in their computer under our new phone number. 1st month 2024 need a warranty replacement but store had no record of our transaction paid via bank card only months prior with military discount. Female manager looking at me dumbfounded so she entere our numbers old and new then stated that she only could use as a core charge. Battery date clearly marked on side of the battery and unique vehicle I arrived in to purchase should have been memorable. I use to work for Autozone years before becoming a medical provider and our motto was WITTDJR (whatever it takes to do the job right). Bank records search will prove purchase but meanwhile one important vehicle is down until then.
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January 2024 by mohamed yagi
Friendly and helpful staff
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December 2023 by Mona
Was treated like I was a thief when I was looking at paint.Woukd not shop there if everything was a dollar after an employee there had an attitude that was inappropriate.
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November 2023 by Paul Wills
They honored my warranty on my Trac bar on my truck and also I got to fix in the parking lot, with loner tools and I had to put a deposit on all of it though to be able to fix there I'm very happy about it and the one in Vinton Virginia on gus nicks Blvd did the same I'm so glad it help me fix my truck that wS in need of repairs to keep me on the road
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September 2023 by Randy Dailey
Went on line to Autozone app to see pricing. The price was $109.98. For rear springs. Other online places were $79, to $90. Shipping was extra. I thought $109+ was okay. NO. GET TO HUB $139.99 + TAX.
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September 2023 by Dodie Smith
On my way home to Irmo from work out on Garners Ferry Rd through downtown to 26, my alternator decided to quit on my 05 Lesabre Custom. I made it, barely, to the Sportsmans parking lot on Piney Grove and called a friend to come get me. We decided to see if we could go ahead a get an alternator but it was right at 9pm and everything was closed except for the Auto Zone on Bush River Rd, which is open until 10pm. I called to see if they had one and we headed to go get it. I didn't get the guy''s name and it's not on my receipt, but he was very personal and gave excellent customer service. I appreciate the full attention he gave while I had other questions being that it was time for them to close. Unlike so many other places at closing, he didn't rush me and was just very genuine. Again, I didn't catch his name but I hope he somehow knows how much I appreciated him.
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September 2023 by Monica
Had to warranty my battery tonight and had some issues getting it done at a different store so my mechanic called up Nathan and had me go to this store. Nathan was calm, cool, and collected while being talked to by about 4 different people about different things at the same time, but he kept his focus on me and reiterated to the others “I’ll be with you soon, I’m with a customer right now.” It definitely made me feel like my situation mattered to him, which was nice. Nathan got me all taken care of with a replacement battery and he cleaned my terminals for me. The added advice he gave me on keeping my terminals clean or getting them replaced was very much appreciated too!
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July 2023 by Lisa Boskey
Ashley was awesome she helped me with my brake lights. I own a 2015 Nissan Rogue didn't know what I was going to do. But she came through thanks Ashley.
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July 2023 by Robin Bairefoot
This man tried to get me to buy a part he pretty much knew I didn't need. On top of that he didn't even have the part that I did need.
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July 2023 by Rachel Correll
The employees at this store went above and beyond for my family on 7/4/2023, specifically Mr Michael Livingston. We were traveling through the area with very limited resources and he was kind enough to help us with tools, his time and resources. He assisted us for 3 hours in the sweltering heat until our vehicle was up and running.Not only did he represent AutoZone as a company and make me a life long customer, he is also an exemplary human being that deserves recognition.Thank you AutoZone and thank you again Mr Livingston. Store #3931
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July 2023 by Kristin Stewart
Jose P had the best customer service I have ever experienced. He was so sweet and knew exactly what I needed for my car. Very knowledgeable of his auto parts/cars. He is genuinely just a kind human being. Someone give this man a raise, he is deserving of it! I will only come to this Auto Zone from here on out. Thank you so much Jose!
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July 2023 by Michael Collier
Very friendly staff. Joshua and the super duper lady with the glasses, she is the best. I definitely will go back to this store. Also I'm from Connecticut so it was good I got my parts with no problem...
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June 2023 by Jarmel Smith
Came into the store because of a big mix up with the Auto zone in Orangeburg to get a return. Thw manager Ashleigh Alston was the person helping me when I cane in. She was super friendly, very knowledgeable, and help me resolve the issue I was having with upmost respect and understanding. I will ONLY be using this AUTO ZONE moving forward. Thank you so much Asheleigh for your help and AWESOME customer service.
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April 2023 by Tyian Rapp-Sow
I came into auto zone feeling an idiot because I know nothing about cars. Already with attitude I approached the register and that's when my life change in an instance. The young person behind the counter greet me with such a big smile, I melted on the inside. Unbeknownst to the gentleman I had a rough day and was just looking/waiting for someone to agitate me enough to go off.DANIEL AT AUTOZONE BUSH RIVER LOCATION IS SIMPLY AWESOME!!!!!!!!He is very helpful and knowledgeable and loves to engage the customer in the conversation. I can only say now I know how to not only pick out my bulbs for headlights/taillight......I also know how to put them in my car!!!!!!!!THANK YOU DANIEL SO MUCH FOR MAKING MY DAY!!!!!!!!!
