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January 2024 by Susie Hines
Went in to buy a specific stroller my son and Daughter-in-law wanted for their baby due in March. I was greeted by a very friendly and knowledgeable gentleman, who went right to the inventory and grabbed the stroller immediately. I was impressed by his knowledge and showed me the display so I could see how it worked. Took my stroller to the car and loaded it up. In and out in 15 minutes! A very satisfied customer!
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January 2024 by Kyla Wigfall
The staff here is unbelievably helpful and knowledgeable. So thankful I came across this store online and went to visit. You won’t find better deals for quality furniture! You’ll leave knowing you made the right decision for each purchase. My husband and I are so relieved after getting all of our nursery furniture at one stop! Have already been raving about this place to friends and family!
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December 2023 by Shanel Matthews
My husband and I are first time expecting parents and our friends recommended this store. I give them a 10/10! Every single employee was beyond helpful and kind, we had a gentleman breakdown the differences over the two strollers/car seats we were considering. The store is very well organized too!
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December 2023 by Christian Christianson
10/10 recommend!!! The entire staff was INCREDIBLE; so helpful and nice. The store was so clean and looked spectacular. Cannot recommend enough!
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October 2023 by Ella Wallace
The BEST place for all baby essentials & more!!! They have the most amazing customer service!! I love telling everyone about this place ?
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October 2023 by Olivia Avant
Madison is the best! We went in a few different times to look at car seats and strollers over a 6 month span and she remembered us every time. She was super knowledgeable on all of the car seats and strollers. I cannot recommend her and baby furniture plus more! They’re all so helpful and kind.
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May 2023 by Ashley Battaion
I placed an order for two children’s books that I needed in a hurry, due to travel plans I made. Not only were they able to fulfill my order so quickly, but they delivered my books five days before I was expected to fly out of town!I couldn’t recommend this company enough, and am so thankful for the care they took to make sure I got my order in time and that the books mailed safely!
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May 2023 by John Moreira
My wife and I couldn’t be happier with our purchase here. The staff is extremely knowledgeable and very pleasant, they had a nice deal and it made a shopping experience worth it instead of relying on the internet like Amazon to purchase such a key piece of equipment.
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January 2023 by Priscilla Munoz
15/10 would recommend!! My husband and I went in looking for a stroller and carseat we are still learning since this is our first. But Madison helped us and everyone was so friendly and educational. We learned so much! We will definitely be back to purchase more! Will send friends here by far the best baby store around!
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December 2022 by Victoria O'Neal
My husband and I are expecting our first child in May and a friend recommended this place to learn about all the many car seat and stroller options out there. As soon as we walked into the store, Madison greeted us and spent almost 2 hours answering ALL of our questions. We learned so much (there is so much to learn!) about car seats and strollers. We left feeling extremely confident with what we wanted to purchase for our future baby. Super impressed with this store. If you are a new parent and simply need guidance on what your baby needs, go to this store! We drove over an hour to go and it was so worth it. Can’t say enough good things!
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November 2022 by Nicole Quinones
I was a little hesitant ordering furniture off line all the way from New York with out seeing it but there customer service is excellent! We received a notification the next day that our order was ready to ship way earlier then predicted. Setting up delivery was easy as well. One piece did come damaged but they quickly sent a replacement piece. I would 100% used them again in the future!
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July 2022 by Robin Smitherman
The owners of this store give the most exceptional service, great selection and an unparalleled shopping experience. We bought a crib, dresser and changing top almost 4 years ago and are using the same set still in perfect condition for our second baby. We recently lost the hardware for our crib in a move and I called and the owner was able to reach out to the manufacturer to get replacement parts years later. Incredible! They also had freshly baked cookies at checkout when we purchased our crib!
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May 2022 by Kristen H.
I’ve had several experiences with this company over the last few years (I did a previous review on a crib we bought) and continue to only use them for our kids’ furniture as a result of their amazing quality and service. I had to write another review given an experience I just had. Tonight - a couple years after buying one of our cribs from them - I had a random question about converting it to a bed. Per usual, I got a near-immediate reply and they remembered who I was, had looked up my order, and told me about pieces I purchased to solve my issue I didn’t even realize I had purchased! They were so knowledgeable about the item and reached out to the manufacturer for me to get any additional information I might need. They also texted me a quick update. It was just so thoughtful and kind - above and beyond again! I really can’t recommend this company enough. Their prices and customer service can’t be beat. I don’t think I’ve ever had such excellent service all around from another company.
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February 2022 by Sakteesh Gurunathan
High Chair. Excellent Communication. I live in NYC. They shipped within 10 minutes after I placed my order. Neat packaging. Delivered safely. No tax and price is very competitive. I bet you can’t beat their prices no matter how many coupons you use from bbb. I am looking forward to buying more from them.
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November 2021 by Kristen Hoh
It can be difficult buying furniture online (I’m in Cincinnati, OH), but I have only had the most wonderful experiences with Baby Furniture Plus Kids and couldn’t recommend them more. I purchased my son’s furniture from them in 2019 and their customer service was EXCELLENT - the quality of the furniture was wonderful and I received super fast replies any time I had questions. I therefore chose to purchase my daughter’s furniture from them a couple months ago and they were once again fantastic to work with, especially when it came to a special order request I had this time and changes to delivery timing from my side given delays in moving to our new home. They held the furniture until we moved in and gave updates throughout the process. They were super accommodating and so kind! Their prices are also competitive. Highly highly recommend!!
