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November 2023 by Pinkie Jones
Excellent can't wait to drop my car off on thuraday.
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September 2023 by Robert A.
I have not received my car back yet, but I think it's taking to long based on the actual damage. It is very hectic and inconvenient for me right now trying to get daily activities accomplished without my car. I hope I get it back sooner than the date they said.
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July 2023 by James Galloway
Excellent place for car body and glass repair. Friendly people that will keep you updated on your auto repair. Anna and Brittany are great.
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June 2023 by Michael Rudd
I stopped by to get an estimate on a small dent on on my truck. I was informed by the lady up front that I needed an appointment to get an estimate. She said yep...it's the rules. So I said you can't walk 40ft to look at this dent while I'm here so I do not have to come back. She said , yep. So I said I'll go somewhere else. Thanks. As a business owner my self, I do not understand how people can turn away business. Good luck to ya.
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May 2023 by Scottie Evans
Our car was hit in the parking lot of restaurant while we were eating. The man who hit it did come find us and give us his insurance information. We contacted Gerber collision and they got us in for repair, assisted with our rental car, and finished the job within a week. The repair looks amazing, they even went above and beyond by by removing a door ding on the opposite side of our vehicle for no additional charge! Scott Mims was the technician who did our repair and it looks as good as new! I can’t say enough about how pleased we are! I highly recommend this body shop, and Scott Mims is one of the absolute best body techs in Columbia. It’s not the first time he’s done repair work for me. Thank you Gerber, and thank you Mr. Mims. If we ever need another repair we are coming straight to you!Services: Painting
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November 2022 by Adam Perkins
great experience! customer service was on point. couldn’t have asked for a better group of people to deal with especially these days. they kept me informed every step of the way and even washed the inside and outside of my vehicle. would highly recommend this location and if i ever need collision repair i won’t hesitate to go again. keep up the great work!Services: Body & Trim
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August 2022 by Double A
Gerber Collision and Glass , Cola, SC, provided excellent service! I love my car now! Instead of 4 days, turnaround was 2 days! Very satisfied customer! Would recommend!
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May 2022 by Justin gladden
Best advice i can give. STAY AWAY. Or have your car go to Charleston locations. STAY AWAYServices: Auto glass repair
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February 2022 by Tawnie Sorrells
They did a fantastic job on my frontend! And when we showed up to pick it up we noticed a small issue with a wheel trim but they took it back to the back and had it fixed before we left. Thanks Gerber for everything and hopefully you get some staff to help alleviate backups.
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February 2022 by tammy lamb
My experience was great I love how I kept getting updates on what was going on and how long it was going to take and every week I was promised an update and I received it when I first called Gerber on Atlas Road I spoke to this very nice young man and I found out that he was the supervisor of gerbert on Atlas road but he was very nice then the next day I spoke to miss Laura and Miss Laura became my contact at the end I spoke to another supervisor I can't remember her name but she was very nice as well so my experience over all deserve a hundred and 10% even liar I would recommend anybody to go to guerbet on Atlas Road and I love the customer service thank you gerbert
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February 2022 by Rashad Akeem Hickson
Gerber Collision & Glass provides great service. Completely satisfied with the work they did on my car.
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January 2022 by Abelardo Gonzalez
My car was brought in for repairs after an accident on 04 December 2021. I’ve been calling in every week to check on the status of my car and the people I talked to every single time have been lying to me about the status of it. On 27 December I called and the person I talked said my car was ready and just waiting for paint. Today 29 December I called again to check the status and they moved my car to different location because they were over capacity. Once I called the other location they informed me that no repairs have been done and they still need to tear the car down to start the repairs. It’s been 4 weeks since my car was first dropped off.Horrible customer service stay away from the location and company. Do yourself a favor and find a different place.
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January 2022 by Casey Weirich
Friendly environment! You're treated like family as soon as you walk in the door! Highly recommended
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October 2021 by Jieun Lee
Don't use this location!We waited for a month to schedule, and they rescheduled us.Today, they just called me to reschedule again. They said this(rescheduling) is not going to happen again last time they rescheduled me, and they did the same thing again. One day before! I already arranged my ride and rental car.It's been more than two month now. This is ridiculous! I can't trust their words any more. I wasted my time just for waiting.
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October 2021 by 이진섭
Never go to this place to get your car fix.Very poor management.They have cancel my appointment twice one day before my appointment.
