January 2019 by Jay O.
I lost my wallet snowboarding... I made my calls to Chase, Citi and BofA to cancel my CC's and get replacements. Chase and Citi were simple and let me do this online. BofA on the other hand put me through voicemail hell and I'm still trying to get a replacement. I've waited on hold 2x for more than 35 min. I'm on hold as I write this. We are living in the future and I look forward to a day when companies like Venmo put these massive too big to fail banks out of business.
