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April 2024 by Paige Wilbanks
Ken Berg was very nice & helpful, as well as professional. However, corporate BofA is not doing a thorough job of relaying information to their employees/bankers. After being told that my auto loan application was approved and complete - I called corporate to get my next steps as I’m purchasing from a private seller and turns out they DO NOT do loans from private sellers. Very disappointed as now I have to start the process over else where.
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January 2024 by Evelyn Careta
Great and quick service;
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December 2023 by Charlene Hanna
I am very pleased with staff
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September 2023 by Fares Moustafa
Miss Taylor Christensen treated me so wellI came to finish a wire transfer and she was more than helpful with everything thank you and thanks for Bank of America to have such a great staff like her.
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July 2023 by Corey Rice
This bank has seriously gone downhill. The tellers here can’t seem to count. Imagine working in a bank and not being able to count cash correctly. The hours on the front door aren’t accurate - frequently closing early or opening late. All that time and money spent on a remodel to have terrible staff and inconvenient hours.
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June 2023 by Walter Rivers
The worst.. not sure what else to say ..Should just shut it down..just sad
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April 2023 by Jill Thompson
I miss being able to do drive thru transactions. Maybe I'm old school that way, but I don't always trust the ATM to get everything I need. Staff is friendly and helpful though. Just wish that I didn't need to make an appointment to get anything really done.
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April 2023 by Manda Ragosta
Never have enough people working. It's almost certain that you'll wait at least 10 to 15 minutes before being seen.
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September 2022 by Mikayla Beasley
This bank forced my boyfriend to open an account with them to cash a check. I’ve never heard of this before, after doing some research I found that isn’t true. You can cash a check at this bank of any amount for a fee if you don’t have an account. The people in there will lie to you and waste your time just to get you to open an account since they’re so desperate for customers. The tellers obviously are under qualified snd have no clue what they’re doing. 11/10 wouldn’t recommend this waste of space bank. If you go here you wont receive what you’re looking for, you’ll receive a sales pitch after a 20 minute run around.
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September 2022 by Mickie B.
This bank lied to my fiancé to get him to open an account with them to cash a check. I've never heard of this before and when I looked into it, it wasn't true. Wouldn't recommend this bank.
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August 2022 by Cadijah Irving
Very clean on the inside. Wonderful customer service. Very professional and timely. :)
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May 2022 by Jarrod Reed
Tahisha was awesome! Such a quick and helpful experience!! Give this girl a promotion!
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January 2022 by Zahid Noor
I came to this bank today (Wednesday) and i see 3 people ahead of me with only one window teller. This is too big or a bank and branch to literally have one teller doing the work and making customers waste there time waiting in line for 15-25 minutes when they have other things to take care of. Very disappointing
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November 2021 by Rocio Mera
No wonder they have 2 stars, worse experience ever at this bank I went to cash a check and they retained my check for no reason, after that I had to call my boss and my boss had to call the bank. The Hispanic woman doesn’t not know what she is doing avoid going with her she acts all professional and doesn’t know a thing. Save ur time and skip this bank and go to another Bank of America. One thing I know, I’m not going back there anymore …
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October 2021 by Taylor Kopacz
Absolutely absurd the lobby closes at 4pm on a Friday because “we care about your safety” as if covid 19 spawns from the darkness at 5pm but before that its non existent at your business, if you haven’t figured out how to clean your bank in a timely manner to keep from closing two hours early after an entire year in a pandemic you should be fired.The sheer stupidity of this makes it clear I should bank elsewhere.
