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March 2024 by Jessie f
The phone repair here is tremendous!!! I was distraight but every worker here was so kind, patient, and helpful. After my first visit I vowed - anything I need and can buy here, I'm buying here! The name is misleading, they also sell wipers, light bulbs, some various tools, etc. Their expertise will make your situation so much easier!
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March 2024 by Eric Townsend
Went to Battery + on Harbison Drive in Columbia, SC for a iPhone repair. Got the phone back checked out. Took phone home to put a screen protector on and noticed a hairline crack. I took a pic and immediately called Battery +. They said bring it in and they will repair it again at no additional cost but it will be with a different color screen. Dropped it off again and when I picked it up the employee started accusing and saying “manager told me I should charge you.” I said you said you would take care of it. Then he lied and said “the store will take it from his own pocket.” I told him to stop lying there’s no corporate policy that would do that. I paid them for the screen to show it’s not about the money. Very disappointed in the customer service and how unprofessional their staff is.
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February 2024 by Nathan Mckay
Brandon is a boss, helped me out with programming keys for a toyota van at an exceptional price, he was fast and professional. Check them out first if you have key needs! You might be surprised at just how competitive this small shop can be! Def will be referring anyone I come across to them, and will have to check out the rest of their inventory!
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January 2024 by susan dobbins
The customer service, the expertise of the employees, and the stock of whatever I seem to need constantly impressed me. Keep up the good work!
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December 2023 by Amber Jokinen
I worked with Jason today - I can honestly say he gave me the best customer service I have received in all the time I’ve been in South Carolina (6months). My family is military and preparing to move, he sold me a key and a Fob and programmed them to my car quick and efficiently and with a great sense of humor. You could tell truly cares about the customer experience. I told my husband once I got home, if we were staying in SC, I would drive the 25min from home to this specific store anytime I needed even a AA Battery. Customer service is a dying art form - and I’m not some elderly person dreaming of the “good old days”, I’m 37. When I was starting off in the workforce the idea that “The Customer is always right” meant something… now a days people just don’t care how they treat customers and take no pride in their job - no matter what it is. Jason could start his own business and I’m sure it would be successful just off of how well he treats customers and converses with them. Sure, he was a little eccentric - yes, but that just made the experience even better. I love people who are just themselves. Jason was and he was great. He deserves a raise. Thanks again for your help today, Jason. You made my day funnier and easier!
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December 2023 by Al Carr
I needed a replacement battery for my iPhone. I was able to schedule an appointment online to see a technician. In only 45 minutes, my old battery was replaced with a new, more efficient one. The cost of the replacement battery was quite reasonable. Will definitely see them the next time a similar repair is needed. A happy customer!
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October 2023 by Alexander
Best Battery Spot in Columbia!! Highly recommend Them
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October 2023 by Lynn Haynes
My laptop wouldn't start up, and I was in a bit of a panic, as I'm only in town for a short visit, and my whole LIFE is on my computer. The guys were kind and patient, and figured out the issue within 15 minutes. Highly recommend!
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October 2023 by 徐非可
Everyone was patient and kind, and are really great at what they do.
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June 2023 by Diego Rodriguez
Fix my phone here twice and the screen popped out easily when dropping it form a low surface
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June 2023 by Diego R.
I went to fix my phone here 2 times and the first time my phone fell the whole screen popped off and won't work. I went back and paid $100 more to get it fix again and I dropped it off my desk and the screen popped off again. Don't come to fix your phone here is basically a big scam
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June 2023 by K. Jerry Smith
I thought my iPhone might need to be sent in for repair, but hoped a new battery would resolve its charging problem. The friendly techs at Batteries Plus independently concurred, replaced the battery, and all's well! Thank you!!
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April 2023 by Eric Hilliard
This is my go to place for my battery and bulb disposal needs as well as purchase and advice. Just went by there today and the gentleman at the counter was extremely helpful and knowledgeable. Definitely will return!
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April 2023 by Bruce Litton
Every time I go to this store I’m amazed at all of the things that they have. Great service too.
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February 2023 by Jessica Stevenson
Great customer service. Replaced my Note 20 Ultra screen in an hour and was very caring about my device. The price is worth it, plus you get a free battery replacement with a new screen. Highly recommend !
