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January 2024 by Maja Buium
OK if you stay at this place you have to just see it as a joke. They talk about their breakfast in the evening. When we checked in, they even said yes, when we asked if they serve eggs. In the morning, there is no breakfast. front desk Clerk tells you it’s not arrived yet. They all seem very convinced that there is a breakfast, but there is none. Ever. Don’t believe it when they look in your eyes and say yes. We were told by another customer and we didn’t believe it until the next morning.I read complaints about no towels, soap or toilet paper. Our room was stocked but I overheard someone else at the front desk asking for those items. Staff at the front desk were very kind and helpful. But don’t expect too much from a hotel at this price.Others complain about the water pressure. Yes when you turn on the tap in, it will spray everywhere because it is so strong. But that also means the toilet flushes which is more than I can say for other hotels.And now to the room itself. The room was clean and had a clean smell. I did not see any bugs. The mattress on the bed was clean and very very comfortable. The Wi-Fi does not work. Don’t believe it when they tell you it does. I’m sure the TV works but there was no more remote control when we asked for one they got one from another hotel room, but it had no batteries in it, the price is right. So just laugh at all the other inconveniences.Safety: Even though the door locks, you can clearly see to the hallway through the gap!
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December 2023 by Bethany Martin
Did not feel safe at all! The front door to the hotel never shuts. The elevator was freaky and light in the hallway by the elevator didn’t work so you stand in the dark by a creepy stairwell with an insecure door at the bottom. Bathroom door did not close, no doors on the closet, stain on sheet in the bed, no comforter, pillows are square, only 1 set of towels for 3 people. When you ask for more towels they act like you’re asking for kidney. The woman at check in was wearing sweatpants. Hallways constantly smell horribly of weed and smoke. Breakfast was all processed cheap foods. Key cards stopped working. Rust on towel racks. No chair at all in the room. Giant rectangular holeCut into the “desk”. There was a leak in the bathroom ceiling at one point because all of the nastiness of it is still there with flaking paint. Hole in the shower, mildew growing in the bathroom. The curtains were broken and didn’t close all the way. The floors are so gross and I wouldn’t walk around without shoes on. No Wifi code given, TV is so old and outdated. The fridge did not work and smelled HORRID!!! Absolutely the worst hotel I have ever stayed in!! If you look around at the neighboring hotels, the car lots are full. This hotel car lot was always empty. I see why now. Absolutely don’t stay here!!! The owners should be ashamed to own this place and that they let people stay here.
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December 2023 by cynthia Thomas
Visited November 2023 extremely DIRTY!!!!!!!!……, walls with mold, water dripping from the ceiling in the hallway, sliding door curtains extremely dirty with visible dirty streaks. ceiling dirty. carpet dirty and roaches. I Ran out of therewith all of this they would not five me a refund for my 3 days i booked…,will sue for my money. They also gave me a check out receipt saying i stayed two days when o was only there 20 minutes. see video belowRooms: DIRTY ROACHES
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November 2023 by Erica Grissett
Was told I could rebook upon checking in and was given a rate for the next day. Different receptionist the next day (female) that told me that they were sold out and she doesn't know why they tell people that and she has to deal with it during her shift. She was apologetic yet I was a bit uncertain. It was a convenience thing for me because this hotel can use a serious cleaning and makeover. The carpet in the rooms and hallway for start. Dark and holds an odor. The unit I was in had paint drops on it. The $100 deposit should certainly be half that! Like come on, this place has its own issues. As I was packing I noticed a lil pest problem. Clearly me NOT rebooking, was a good thing.
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November 2023 by Gabby S
I had an incredibly disappointing experience at this hotel. They initially gave us a key to the wrong room, which was already occupied by other guests. Then, to make matters worse, the room type we had reserved was not what we received. To top it off, the room they finally assigned to us had a bug infestation. What was equally frustrating was the manager's absence, making it impossible to address these issues promptly. Even more frustrating is that they refused to refund our money for this terrible experience. I would strongly advise against staying here.
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November 2023 by Kendra Hefner
This place was Grose and not habitable. The rooms smelled of mold, the toilet seat was broken, the light next to the bed did not work. There was no remote to the TV. The phone was missing buttons and all the cords. There was mold growing in the bathroom, there was no hot water and the water pressure in the bathroom sink was way to high. The floors in and outside of the room was Grose. The desk clerk was rude and unwilling to help. There was open bottles of liquor in the parking lot. And I'm pretty sure I'm coming home with bed bugs.i was visiting Fort Jackson for graduation and by the time I was able to get a new hotel , and take time away from my son it was past 3 pm and the manager refused to reverse the charge for that night. I ate the charge because I was not going to stay there and I was not going to are any more time away from my family. This hotel needs to be closed and torn down!!!Noteworthy details: This hotel needs to be labeled as a Biohazerd
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November 2023 by Christopher Williams
The hotel is listed as a nice 3-star hotel. The hotel wasn't only far from 3-star quality, but it was far from being inhabitable entirely.The first room I was placed in looked like it had been flooded or received some sort of major water damage. The leather from the headboards and desk was discolored, stained, and peeling. The lamp shades were damaged, torn, discolored, and stained. The lamps that had 2 bulbs only had 1 working bulb. The paint on the walls was peeled in some areas and looked soggy and damaged. The wood finish on the dresser and desk had major dings, scratches, and there was no desk chair at all. The only seat/chair in the room was dingy with major discolored and stained fabric. The smoke detector that should've been on the wall was not there, but I Iater found it in the nightstand drawer. The beds were minimally made as if the room was not prepared to have an occupant. The white bedsheets had major stains and discoloration. Everything in the room looked like items you would image finding in a dumpster.I requested a different room with the person working at the front desk. I left and came back a few hours later. When I came back, the new room was just as bad as the previous room except for some minor changes. The 2nd room did have the smoke detector in the correct place. There was a desk chair. But, everything else was very much the same as the previous room with the added aroma of mildew and mold. Within minutes of being in the room, I was unable to breath effectively or deeply.I quickly got online and realized that none of the past recent reviews of this hotel were good. Realizing this hotel was a problem, I reserved a new room with the hotel next-door, which was very good quality in comparison.When I checked out, I explained everything to Nicole (if I remember her name correctly). She was very kind and understood. I was fully prepared to pay for that night, but she explained there would be no charge since I was not satisfied. She admitted the hotel was old. However I don't believe that to be a good excuse. I've stayed in places much older than that, in some cases hundreds of years older, in many places in the world that were much nicer quality.Overall, the quality of the hotel rooms was very bad. However, the quality of the service to try and find me another room, and then to do the right thing since I did not stay over night, is the silver lining. I always appreciate good customer service. People taking care of people is always the best business practice.
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November 2023 by Sandra Warner
Wyndham should be ashamed to call this one of their own. This place needs serious attention. Our room had peeling paint and unfinished repairs. Our friends were given a room with no bathroom door, tv on, and bed not made. We had reservations and were told these were the last 2 rooms, but somehow another room magically appeared when we complained...which at least had a bathroom door. Not much positive with this place. With plenty others in the same area, go elsewhere.Noteworthy details: Right off major highways and close to food establishments. Other hotels in walking distance...pick one of those.
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October 2023 by Michael Lamp
the location is about the only thing good about the hotel. DO NOT STAY here until you have no other choice. the Hotel needs a lot of maintenance. Service is terrible. If you have a problem, The Manager doesn't care and will call the cops on you if you disagree with her. We are gone all day and came back to a room that was destroyed because of non maintenance. They have serious issues here.
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September 2023 by Shelby Price
When we unlocked the room it smelled weird and there were two maintenance people by the bed. They left and said they were showing one another something. curtains are water damaged, toilet papers rolls are rusty, alarm clock went off on its own in the morning, there is dust everywhere, trash behind the tv stand, you can hear everything going on around the room.
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September 2023 by Catherine Rundall
This place is disgusting and doesn’t even have Night Shift workers that show up. The only good thing was location in proximity to Williams Brice Stadium. But there are plenty of other motels right by this one. Go stay elsewhere! No remote in our room, had to take from another room the non English speaking maids with the small kids were cleaning. Not enough towels and no one working the desk to get more. Rang bell for 20 mins after waiting 10 for the sign that said they’d be right back. Finally let myself behind the counter and got towels myself. Felt bad for the couple that tried to check in to their already paid for room with no one working!! No breakfast, only juice and coffee but nothing to put in your coffee. Do NOT STAY HERE!!!!!!
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September 2023 by Josh Day
This is the worst hotel I have ever stayed at and its not even close. My wife and I and a friend tried to stay here after a USC game. Check in was fine, but when we got back after the game our key card didnt work and there was no one at the front desk from 12AM to 2AM to let us in. We had medication locked in the room, and they are lucky nothing happened to my wife or we would be pursuing legal action. They still have not refunded our room. The manager and staff here are pathetic and should all be fired immediately. Do not stay here under any circumstance. A complete joke of a hotel. Ive had better stays at hotels converted from single wide trailers. Disgusting place with a POS manager. Zero stars.
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September 2023 by Daniel Stewart
Don’t go here, not worth discounted price. 1st room I got the TV did not work and tge A.C. was on life support. Reassigned to room missing nightstand between beds and tge light fixture gone off the wall. the rooms balcony had old beer bottles and the bathroom towel used to step on after tge shower was nasty dirty. 2 complaints to the front desk while I was complaining. this owner doesn’t care.
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September 2023 by Beth Parris
The rooms had moldy smell & nasty stain something running down the walls. Drawings on the wall. It advertised as having continental breakfast and all it had was coffee , cereal and waffles. The girl up front was rude and unaccomadating . We had 4 rooms and they were gross, then charged us two times on our cc.My recomendation is Don't stay there.
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August 2023 by Tabitha Chandler
We were given a room on the 2nd floor originally. The room was not only dirty but had no bathroom door. Walking barefoot on the carpet made my skin itch. The closet doors were hanging. Blood on the walls.Our second room on the third floor was way better. The bed was comfortable. It smelled good., The room I mean. Quiet. Slept really good.Pool is closed. Didn't get to use it.Breakfast is offered. We didn't get to have it due to our schedule we were on but it smelled really good. A gentleman in there when we went to grab a drink mentioned cold eggs but honestly, didn't affect our lives and doesn't affect my rating. Lady at the counter was super helpful. Would stay there again if we were in the area.
