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November 2023 by abby mims
Staff was so sweet and helpful!
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November 2023 by Scott Litchfield
So apparently you can't deposit checks in the atm at this location for some reason? No signs or anything stating you can't either? What's up with this branch not allowing atm deposits? Real hassle and wasted time having to drive to another one just to deposit a check
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July 2023 by James Bagwell
I would rate this location a 5…..except this location is always understaffed. They regularly only have one teller working the lobby and it backs up (see picture). The people are great but management needs to hire more staff.
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July 2023 by Rischell W.
Horrible wait time at the Sandhills location. Extremely long. Only one or two tellers available to help customers.
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May 2023 by Richard
Professional Bankers, clean, and in safe area. Jamie went above and beyond to help us
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January 2023 by Tracy SC
I'm so disappointed in this bank. We had hoped this would be our forever bank. We have a business account, but every other day, they freeze our ATM despite having available funds. We use it, and the next transaction is blocked. We are running a business and processing a lot of transactions daily, and having our ATM blocked literally after each use is a huge inconvenience. Was recently out of town after one used, the card was blocked with no text or call to verify it was us using and they are closed on weekends and after 8pm so literally stranded with not access to the funds available in my account. Thank goodness we had another account with another bank. Otherwise, we would have been stranded. Please do your research before choosing this bank. People inside the branch are nice, but it's not enough to compensate for the huge inconvenience of not having access to your money when you need it.
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December 2022 by Treasures By TracySC
So disappointed in this bank. We had hoped this would be our forever bank. We have a business account but every other day they freeze our ATM despite having available funds. We use it and the next transaction is blocked. We are running a business and process alot of transactions daily and having out ATM blocked literally after each use is a huge inconvenience. Was recently out of town after one used, the card was blocked with no text or call to verify it was us using and they are closed on weekends and after 8pm so literally stranded with not access to the funds available in my account. Thank goodness we had another account with another bank otherwise we would have been stranded. Please do your research before choosing this bank. People inside branch are nice bit it's not enough to compensate for the huge inconvenience of not having access to your money when you need it.
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October 2022 by Betty Nazario
I love me some Courtney❤️❤️. I really miss Brittani S. who was so pleasant and knew all of my staff by name. With all the new faces I would love to see her there with Courtney they made a great team!!!!!! Where did Brittani go????? I sure would take my business there.
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November 2021 by Ron Burwell
Courtney Scott is the best!!! Called the branch due to a mixup with a deposit not going to right account. She wall all on it.!!! Not only was she helping me she was still taking care of other customers. While having me on the phone she was talking care of multiple people very courteous, professional and sharp…. Handled my matter efficiently and fast. I am not one to go on line and make comments but after the service she provided I had to make this known. Way to go Courtney!!!
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May 2021 by Alyshae Jacobs
If I could give a 0 star rating I would. Long story short I deposited a check into my business account here and it somehow got “lost” even after showing the transaction receipt my funds are still in limbo. I have never experienced anything like this and I completely understand why I have never banked with them before this!!!! Please do not bank with them
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May 2021 by Rose Rush
Very unprofessional. Teller Discussed pertinent account information in lobby while other customers were listening. Wrong account information was given, customer service training is a must for the people at this branch. Absolutely the worst experience.
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October 2020 by Erik Norris
Anna Is amazing! really appreciate all of her help- she's sweet, kind and just all around really awesome!
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November 2019 by Rachel Harper
I just have to say I'm very disappointed with this bank! I opened a account online which I used my daughter's card who is on the joint account with me and now the money is frozen because I used my daughter's card. Now she has to go to the bank near her which is 26 miles. The money has already been taken and cleared from our joint account! Best advice I can give to anyone else is choose your bank wisely ?
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August 2019 by Ralph Young
I am extremely disappointed in their deceptive approach to rolling over a CD and their unwillingness to discuss the issue.
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July 2019 by I P
The BB&T Sandhills branch was one of the favorite spots for the local community and mine in particular.