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September 2023 by T C
I just wanted to say thank you to Mr. Ruben at Bluff Road Auto Sales. This guy made my buying experience stress free. He went over and above to make sure I was happy with my purchase. I give you 100 stars you are greatly appreciated. Keep doing what you do. Honest salesmen/mangers with the integrity and heart that you have are very hard to find. You were God sent.
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September 2023 by darryl Scott
Got a car from here inside door pa el window switch race completely broke had brake issues and now after 5 months the transmission is slipping do not get a car from here they sell lemons
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September 2023 by Gabby Lee
Beware of high ratings the salesman ask you to go online and give high after your purchase. This company is beyond unprofessional. I went to test drive a vehicle and the battery was dead. The sales man had to use jumper cables to start the vehicle for my test drive. During the test drive the vehicle shut off on me multiple times. The day of purchasethe car sales man was trying to rush me to swipe my card for my down payment when I wasn’t ready to complete the offer. After selling me the vehicle the service department informed me that they didn’t properly check the vehicle when it was sold to me and that I needed to return back to have the car properly checked. I only had the car for 4 days and experienced tire issues. Two days later I received a phone call from the manager Bradley. He called me at the last minute informing me I needed to return the car because they couldn’t verify my job and if I didn’t come before the end of the business day that the vehicle would be repossessed or I could submit my update job information in order to keep the vehicle. I informed him that due to the last minute notice I was willing to make arrangements that would work better with my schedule but he rudely told me it wasn’t up for debate instead of trying to work with me. All he had to do was wait until the next business day but instead he continue to be rude and rush me. I put what I was doing on hold and was in route to the car company to bring my information in when I was informed that Bradley went home early and that no one else could handle the situation. I then spoke with another manger and they said my vehicle would not be taken unless I submitted my updated job information the next day. I woke up the next morning and my vehicle was still repossessed. As promised I emailed my updated financial information and received a nasty phone call from Bradley. He proceeded to talk over me the entire conversation, called me a liar, cussed at me and then proceeded to make petty remarks such as the fact that he has a car and I don’t. After saying the most disrespectful things possible he hung up in my face. I proceeded to call the company again because I thought it was an accident I was transferred to his office three times and he purposefully ignored my calls. Bradley has been extremely rude and made me question whether or not business there is even worth the hassle . After reviewing the reviews online I noticed the same thing has happened to another customer before so I knew I wasn’t overreacting. Bradley does not care about the customers AT ALL. He is extremely rude, unprofessional, unethical and corrupt.
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September 2023 by queen frederick
Sold my grandma a 2014 Mercedes knowing it was having transmission issues. We ended up taking it to a mechanic that had just recently worked on it for them and said he told them it was messed up before they even sold it. She put 8 grand down. Now she’s out of a car and her money.
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August 2023 by rodd perry
If I could give this place a zero star I would I was lied on saying I threatened an employee an I would cause bodily harm to him over a test drive of a vehicle I was attempting to purchase after a test drive , it was an employee that I never came in contact With I never made a phone call to the business I was a walk in customer and was profiled to be some one else. The employee behind the egregious comment of my character name is Wilburt and the manger of the building refused to look at his call logs and refused to pull the cameras!!!!.that was embarrassing to me and family and a horrible experience with this company. DO NOT DO BUSINESS WITH THE COMPANY THEY WILL PROFILE YOU AND WONT LOOK FOR EVIDENCE ON THEIR OWN SECURITY CAMERAS AND RECORED PHONE LINES!!! . I even was trying to allow the manager to look at my call log to prove me an my family’s innocence and integrity.
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July 2023 by Babajide Odunfa
They have good cars but you need to calm down and ask questions you don't understand about the documentation.
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June 2023 by Vonnesha Moorer
My representative was professional and very knowledgeable. She was great!
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June 2023 by Jennifer Reed
I had a great experience from start to finish. My salesman went out the way to ensure my purchase was handled efficiently. This is my 3rd purchase I love the dependable cars.
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May 2023 by Tasha Brown
Everybody was so nice but I want to thank mr.Wilbert because he worked with me and got me in something that checked off all my boxes
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April 2023 by Jesse McClinton
We found three issues that management has agreed to take care of. Minor bodywork, front-end wheel alignment, and charging air conditioning unit. The salesperson, E.Alverado is an outstanding individual. Her manager was easy to work with. This us my second buy from Bluff Road Autos
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April 2023 by Kalik Jenkins
Elisabeth is the best. They’re very helpful & understanding. Got my car in two days !Recommend trying it out.
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March 2023 by Melissa Randall Treaster
We loved buying our car here!! Our sales lady, Nancy Salazar, was extremely helpful and kind!!
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March 2023 by Lex Sharese
I had Elizabeth as my sales associate! She’s amazing. I’d definitely recommend her to all my friends because she’s among the best! She made my experience super easy, she’s definitely friendly & remarkably intelligent. We found something in my budget and she worked quickly to get me on the road!! I loved every bit of my experience and I love my new ride! Thank you again love!! ??
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February 2023 by Karen Buckman
Do not care about the individual customer at all. Left this place & purchase at another dealership the same day. Over looked & passed over. I would never do business here. Cars are severely priced over book value.
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February 2023 by Rach E
Caryn is super helpful and sweet! She makes you feel like a valued customer. Every person I speak to here is outstanding with their customer service!
