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February 2024 by Christine Mckay
Polite and professional employees, and very good ice cream.
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February 2024 by Hannah Childers
Ice cream is a 10 but service is a 0.We went through the drive through and we couldn’t hear anyone through the speaker, so we went to the payment window. The employees were unprofessional and spoke to us in a condescending tone. The handed us our ice cream melting off the cone and we’re more interested in their own conversation than customer service.
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January 2024 by Barbara McAdoo
Ordered two Blasts, one with Heath and one with Butterfinger. The ice cream was icy rather than smooth and the candy may as well have been non-existent...there was some on top but nothing but icy ice cream underneath. If I'd wanted a large cup of ice cream I would've ordered one.The service was very slow, at least 10 minutes to make the poor Blast.Overall a very disappointing experience at the Forum Drive location in Columbia, SC. We were there at 12:08 p.m. on 1/19/2024.
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January 2024 by Bee Singleton
The man lied about their inventory.
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December 2023 by Brittany Bass Jones
Great customer service and the best little car date treat! Highly recommend.
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October 2023 by Starr Savage
Went on 10/5/23 for the first time. Will be going back to try more flavors.
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October 2023 by Sara Miskin
Our first time trying Brusters was fantastic! We ordered a custom birthday cake for our son. Not only was it delicious but it was beautifully done. My son absolutely loved as did our entire family. We will definitely be ordering more cakes from them!
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October 2023 by Kim Roundtree
The young man that assisted us on 9/16 around 5:30 pm was a delight! His tag said shift leader and I wish I had his name. He was mannerable and remember I told him we had a child with nut and dairy allergy. He made sure to notate that. He was patient with our family of 7. And the ice cream was great. We will be back.
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October 2023 by Jacob England
Only ice cream shop in Columbia with vegan ice cream that I have found
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October 2023 by RoyalButterfly M.U.A.
I love the keylime pie & cotton candy explosion! I mix them...ohhhh so yummy ?
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October 2023 by Ben G.
Everything came out quickly. They have a seasonal apple pie ice cream with actual chunks of pie in it that was so good. Got me thinking about going there again as soon as they open
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September 2023 by Tameka
I was looking for a banana split for a long time and someone suggested Bruster's. Boy they didn't disappoint. It's enough for 2 people and the banana's are already cut up for you. When I tell you I sat in the parking lot and ate this bowl of deliciousness. I was so excited and the picture doesn't do it any justice. 1st time customer but definitely not the last.
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August 2023 by Ilesha Wise
Short wait in drive thru line (this time) but employees lack customer service skills. The girl at the window was definitely acting like she didn’t want to serve customers. Also… I don’t know what’s up with the portion sizes here but it’s different every time I come.
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August 2023 by Destinee T.
So I have had two slushy's from here they are great but 3 days ago I got sick from the Oreo ice cream and I was good until the 3th bit and my stomach was starting to hurt so I stop eating the ice cream and yesterday I throwedup and my stomach still hurts don't go here to get ice cream
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July 2023 by Sabrina Slater-Warren
They are at it again. I visited Bruster’s today and I was given another Hot Fudge Brownie Sundae without hot fudge.I just wrote a lengthy email and spoke with an assistant manager at length about my issue at Bruster's on Forum Dr. in Columbia, SC. I was extremely excited about a Bruster's in the Sandhill area. I love their sundaes. O guesss I will only visit Bruster's when we are in Florence, SC. Now, I am extremely disappointed. My husband and I pulled up to the drive thru to place our order. We were immediately asked if we wanted to leave a tip. After saying "no", one of our sundaes was left incomplete. Interesting? Beware of being asked for a tip in the drive thru. You can't see what they are doing and they may conveniently forget something. The sundae in the pics is missing hot fudge. Unfortunately, our sundaes were bagged and we did not eat them until later. We had no idea what they had done.
