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March 2024 by Grilldoggy
Enjoyed the chicken wings on a return trip, glad they are back in stock. Old Review: They don't have chicken wings... yes, I said that correctly. Nachos come with a cup of salsa that is only good for literally about 3 chips. Ask for more and you get another microsized cup of weird tasting stuff that is clearly different salsa from the first. The boneless wings simply suck. Unable to sit in the better dining area with all the tv's because they are understaffed. Really no good reason to return and pay full price for this kind of garbage. Wish I could give zero stars. Update: tried to pick up food here and that was also a complete waste of time. Employee had a strange explanation about them 'running out of ingredients' then proceeded to say she would still be able to complete the order...what??? Just admit that you and your restaurant are completely screwed up and beyond repair. I think it is known as fubar.
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March 2024 by Wet Sofa
Overall experience was very mediocre, with the only pros being the service and their late night hours. The wings are pretty pricey on a regular day, with 15 wings by itself costing upwards of $20. The wings themselves were pretty dry, and neither the sauces on it, nor drowning the wings in ranch could save how brittle and flaky the meat of the chicken was. I wouldn’t be surprised if I was served wings that have been sitting all day rather than cooked a fresh batch. The waitress was pleasant and checked on us when she could, but unfortunately that’s not enough to change the fact that the wings were bad at a place that specializes in wings.
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February 2024 by John Collins
Service is awful.I won't go back.Manager said on latest example of poor service -- to defend server -- that she had a huge crowd on the porch.Well all the tables around us got goid service.We got almost none. Had to ask 3 times for celery and carrots. They came after we finished our wings.If it was so tough on the porch, that should have been the server's only assignment.The management is poor. Really needs to be revamped.
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February 2024 by T C
Never a bartender at the bar
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February 2024 by Michael Murray
The experience as a whole was amazing. Del did an absolutely perfect job and the food was delicious.
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February 2024 by Melissa Kimball
Worst experience ever. We arrived at the restaurant at 7:50pm. Order was taken for drinks and food in an acceptable amount of time. After waiting 45 mins the waiter offered us celery and carrots. Then 20 mins later 1 persons order came out. Next order came out once first person was almost done. Last order took 20 more minutes to come out and everything was cold. After we received all the food the waiter disappeared and wasn’t seen again until we had been there for 2 hours. The restaurant was not busy and there was plenty of staff walking around. We will not be back to this location. Lexington maybe but no time me soon.
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February 2024 by Traci Grissett
Food comes out whatever is made first. No waiting on all the food which is GREAT! Clean environment, friendly wait staff. No waiting to be seated. Bar option
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February 2024 by Prashant Duhoon
Great wings, delicious sauces, good beers. The crowd can a bit rowdy on game days. I guess thats to be expected.Vegetarian options: Very few in appetizers. e.g. potato wedges, cauliflower fries, nachos, salsa, etc.Parking: Plenty of spots in the lot around the restaurantWheelchair accessibility: Wheelchair accesible
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January 2024 by brandon H
Great service and food was
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January 2024 by Bear Darazs
On a huge night of NFL Conference Game San Francisco 49ers and the Green Bay Packers and UFC fights they had barely any servers. They had limited seating and me and my buddy waited over a 1 hour and 30 minutes before seating and nobody asked us our name so we could have been seated. Until 30 minutes later. My buddy got there early and they told him 30 minute wait. So service on a huge NFL Conference Game. This was my first time ever coming to a Buffalo Wild Wing’s Restaurant. Below is the the tables turned over. My brother-in called and they told him they were swamped and said they would take a reservation. I asked a waitress and they don’t take reservations. I didn’t even see any Managers on Floor at all.
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January 2024 by Keisha Boyd
Requested a manager due to billing discrepancy. The manager never came to our table, and the issue was not addressed nor resolved! The waiter apologized due to the short staff because we had already waited a long time to check out. After two encounters with the manager (host and waiter), we never spoke to the manager as requested. It's totally unacceptable! Instead, you ask to see my phone rather than show your face. At that point, we left because we were not waiting another minute longer. Incompetence at its finest... Time and money wasted!!!!!
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January 2024 by Ashley Warren
The service was absolutely terrible and the food took two and a half hours to come out all the way. Servers kept giving our food to other tables! Then we received our check and it wasn't even ours! Once we got our check it was double charged for things. The manager came out to fix it and never returned. 30 minutes later our server turned up out of no where and had to ask us if we have received the updated check twice before we told her we were about to walk out. Don't waste your time going in to eat, only order out! Great food, terrible service!
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January 2024 by Dawn Rittenhouse
I was a little questionable at first because a lot of the tables were empty and I still had to wait for about 15 minutes I was told that I would have to wait for about 15 minutes so that's okay, but when I got seated, my server was very attentive and the food was excellent and served in a timely manner. I know almost every place of employment is very low staffed at the moment for some reason. With a lot of people out of work, I don't understand why people don't want to work, but anyway, the food was great the service was great once I got seated and everybody was extremely nice. DaMario, whom I understand is Manager, was my server. He was very attentive to my needs. Excellent manager to jump in to help staff as needed with a great attitude. Also, he has great communication skills as he always kept customers up to date on what was going on and what to expect. I heard him talking to other customers as well. Kudos to all staff tonight as I don't believe there were many there. There was a Birthday "singing" that I suppose all staff attended and there was but a few. I also work in a very staff stressed job and the way they pulled it together was very professional. Kudos to all. And to the staff member that took the check.. very personable and made me feel valued.Only one thing, just need Football or Baseball on TV. Had no interest in Golf.
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January 2024 by Rondey Feaster
Great service
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January 2024 by Traci Wolfe
Keyontaye was fabulous. Very courteous, polite, and a pleasure to speak with. Make sure you ask Keyontaye when you come in.
