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February 2024 by J Wil
My daughter and I needed new casual/work clothes so we both grabbed several pieces to try on. It made sense for us to share the bigger dressing room, so as to not take up two rooms. I was aware that there were hardly any shoppers at the time, and no one in line who needed a more accessible space to try on clothes.Once we went into the dressing room, we saw that there was a dozen + items strewn everywhere, making it impossible for us to even put our own things down. We quickly hung all those clothes up and placed them on the outside rack (for the record, neither of us are size small, size 4, nor in need of maternity wear). A man asked if I was done and I quickly said no, we just got there and that we hadn't even started. He noticed the single dressing room and walked towards that direction.My daughter needed to be sure the tops and pants were work appropriate, so she tried everything on as one should. Minutes passed and we heard a knock at the door as she was finishing up. A worker said we needed to take turns, because someone was waiting to try on clothing, and that there is only ONE dressing room available for all shoppers because the other one was broken. (Broken? It's just a room!)My daughter and I hurried, already not in the best of moods. It wasn't the customer's fault, it just didn't make sense. We proceeded to put our items that we didn't want back where we found it. We made our way to the check out line and saw that the same man was in front of us with his one shirt. No biggie, like I said it wasn't his fault.HOWEVER, he said something about us to the cashier (the same one who knocked on the door) to which she replied and they both glanced our way. This isn't middle school. We're all grown ups, and I especially didn't appreciate her engaging in whatever they were discussing. Can we talk about the real problem, which is the ONE dressing room they have for the ENTIRE store. Please fix this issue, and if you could let the workers also know that it's not nice to talk about other customers...especially while they're still there.
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February 2024 by carmen garmendia molina
The store is very good but more than half an hour in line for good things so that is the only bad thing the line is desperate they should put more staff to charge
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January 2024 by Alley Britt
Waited in line for over an hour today. Two registers open. Get help or stay closed
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January 2024 by Mannish by Shakia
Would be ok but the lines are always WAY too long and the staff, although nice, do NOT move with any urgency.
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January 2024 by Tony Jones
Shopped after Christmas everything was gone.
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January 2024 by Patricia Jones
Great place to get clothes at reasonable prices. I was able to do a lot my Christmas shopping here.
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December 2023 by Conrad Wilson
This particular location was better than the location on Bush River road. They were well organized clean compared to the other location and it was easier to find things compared to the Bush River location.
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December 2023 by Cory Dean
Horrible customer service, zero sense of urgency when running registers etc. will be in ABSOLUTELY no rush to return. Obviously don’t need the business.
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November 2023 by Mrs. T
I have spent alot of money at this specific store and today has me not wanting to go back. A cashier named Danielle was rude. This store location should hire people with better customer service, reading other people's reviews I see that the employees are one of the biggest issues at this store.
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November 2023 by T D
The only good thing about this store is its prices, Burlington itself is a good company. This Burlington store not so great! I usually have a great experience, but this specific store the employees dont have good customer service the Cashiers specifically are rude, not friendly or welcoming.
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November 2023 by Lynda Case Cordova
Lots of items in random carts... Staff was pleasant on checkout
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November 2023 by Emmanuela takoh
You get everything you need to wear and look good.
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October 2023 by Ana Pereira Castillo
There is no staff, more than half an hour in line to pay, everything is in disarray! They don't care what's lying on the ground! I stood on a pin and stuck it in my foot, we told the cashier and she laughed! He was told it's not funny and he didn't even apologize!
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October 2023 by Tony Duran
Good prices
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September 2023 by Lawson Williams III
Service is good a lot of the area was clutter and a lot of stuff was in the wrong place besides that it was a nice place.
