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February 2024 by Maria Medan
This store maybe deserves one star just because the clothes are nice! Are you all trying to get rid of your brick and mortar stores???? It's a very unpleasant experience from the moment you walk in!! As acustomer you're made to feellike you're intruding!!! What happened to Humanity and being Kind??? You must pay your employees low wages to feel so disgruntled to be at work!!!! I wanted to tell them why are you being so rude! Instead, I acted nice to them, but it didn't really help their attitude!!! What a shame used to totally love this store!!!! Also used to spend loads of money here!!! Guess you want to file for bankruptcy, so that's why employees act in this unprofessional manner!!! Some classes on Customer Service need to be implemented immediately if you want to keep brick and mortar stores!!!
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November 2023 by Hey Hi
Entered the store at 4:30pm on November 5th — employees behind the register didn’t speak. I assumed it was because they didn’t see me so I walked straight to the back toward the holiday pajamas .. passed the register, browsing and comparing online prices. 5 MINUTES LATER I left. Nobody ever spoke or asked if I needed help. Very unpleasant experience — did not feel welcomed.
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October 2023 by Tiffany Ruiz
Great outfits, deals, and customer service.
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July 2023 by Sonya Scott
The manager didn’t want to hire me even though I had great credentials and experience working in retail
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January 2023 by Sherri Barton
Didn't use the curbside, 1 lady was nice and the other young lady seem to have attitude
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April 2022 by leo R.r
cashiers there are absolutely irresponsible charging us double in few items and they didn't even apologize for wasting our time we have to go back two time because they keep missing items overcharged in our receipt bad service no attitude for customer service,very disappointed ?
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March 2022 by Mia Lynch
Great clothes for kids at an affordable price! Excellent quality!
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December 2021 by Cynthia Fish
There is no space for a ZERO STAR or that’s what I would have put. This is by far the very worst customer service I’ve ever in my entire 62 year life have experienced. My order is late. Customer service asked me 4 times for my order number then tracking number. Then I was told I had no order at all. I will never buy another item from this store. I understand it’s Christmas and workers are scares, but there is no need to have someone incompetent and lying about the situation.
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November 2021 by Victoria Di Benedetto
I went into the Carter's store searching for a pair of shoes to match my two year old's outfit I bought for her school portraits, which were the next day. My daughter was super ill and wasn't making things easy on me. The store associate (Raven, if I remember correctly was the absolute best. She helped me match shoes to the outfit and informed me about the sale that was going on. She even entertained my daughter so I could get everything together and get ready to pay, which was super helpful! She did an excellent job!
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March 2021 by Judy Ulmer Boling
great sale
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October 2020 by Luis Muniz
Great place
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September 2020 by Vik Major
Carter's is just as bad as Target.I caught their sale this weekend and I did not expect the damage that I did.You know how you walk into Target for 1 or a few things??Well I walked in Carter's with a $50-100 budget just to rack up $180....but I'm ok with that lol.Will definitely be back, just under more control next time.
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September 2020 by Kim G
Great sale! Additional 50% off Labor Day sale
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August 2020 by macie armstrong
Store was open we went inside to shop.great service as always , mask are required to enter the store.good discounts .Love this store for my 7 month old granddaughter
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July 2020 by Jayson Casconi
Love Carter’s but will probably never go to this location again. As soon as I entered some tall guy started pointing to his mouth. Granted I didn’t have a chance to put on my mask yet, but seeing as he was so deep in conversation with his coworkers, one of which was NOT wearing a mask, I was not even sure if he was talking to me. After he made clear what he wanted I already had my mask in hand and was trying to put it in on while holding my baby. The taller man went back to talking to his two female associates, all huddled around the cash register talking and eating, the girl that wasn’t originally wearing a mask was because they were eating McDonald’s. We were ignored for the rest of our visit, as were the rest of the customers. No one was cleaning or organizing their messy store. The reps were nice enough to ask if we found everything ok upon checkout but that was about it. Our entire experience in this store could have been a coaching experience for these three associates. I am really glad that Carter’s is doing so well as to not have to care about their customers. But if I was the manager, I would have only had one associate working, they would have probably gotten more done if there was no one else to talk to, or heaven forbid, talk to your paying customers!
