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December 2023 by Cheryl Gaulman
Great experiences ? Awesome customer service!!! ? Thank you ?
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April 2023 by RJ
Friendly service at the shoe wall. Not so much at the register area.
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April 2023 by Simbia ThoMas
Horrible customer service! Quez please get off the phone and help customers!!
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March 2023 by Robert Higgins
If I'm not on line I lov going to the store
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March 2023 by MS M'CHELLE
Had exactly what my son was looking for.
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February 2023 by Jern Bean
Good shoe selection. Good quality shoes but prices are not completely competitive
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January 2023 by Adrienne Griffin
Poor customer service!! Talk about me right in my face about exchanging shoes without a shoe box (petty) smh, however, I have my receipt. I am sure corporate could find y’all another shoe box. Plus, I had my kids with me so I decided to be a bigger person and act like I had some sense to set an example. Y’all lost a great customer, because I hundreds of dollars for shoes every year smh! At this particular location, corporate trainers need to teach them young girls how not to sweat the small stuff. Folks don’t have to shop at your store. Footlocker right next door to your store lol ✌?
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August 2022 by Adrienne G.
Poor customer service!! Talk about me right in my face about exchanging shoes without a shoe box (petty) smh, however, I have my receipt. I am sure corporate could find y’all another shoe box. Plus, I had my kids with me so I decided to be a bigger person and act like I had some sense to set an example. Y’all lost a great customer, because I hundreds of dollars for shoes every year smh! At this particular location, corporate trainers need to teach them young girls how not to sweat the small stuff. Folks don’t have to shop at your store. Footlocker right next door to your store lol ✌?
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October 2021 by Andrea Josey
Love this place! The Store Manager is always so nice and helpful!!
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January 2021 by jason jacobs
Young man that got the shoes I ordered was very helpful. The manager lady was extremely rude. Give him her job.
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January 2021 by Elvin B
Just a shoe store... Nothing more
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October 2019 by T F
Great store
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January 2019 by Melvin Randall McDaniel
Sooo for the third I go into this store to buy a pair of shoes. The first two times noone waited on me. Today I go in to buy the shoes and ask if they offer military discount,was told yes another customer ask right beside me,she go her discount and off she went. I presented my i d and the guy told me there was a problem to call this number. I see why folks are doing online shopping now.Customer Service is not extended to all
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December 2018 by Racquel White
The manager there, Anthony, has such great customer service I drive an hour just to go to this location. He is an excellent asset.
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July 2018 by devine speights
Went into return a sneaker purchased at another store in Thursday at Columbia Place Mall the clerk refused to take back the sneakers because she said they were defective and I had to return them at the store that I made the purchase. What policy is this. The shoes weren't worn but it had been a display shoe. How is that my fault. Customer Service is very poor wont be shopping at Champs again.
