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December 2023 by Joe
Talked with Basil made an appointment to have my headlights adjusted on my 2004 mercury marquis. They took me in had never done business with them before but I was in and out in 30 minutes. Had called four other places before them even some that I have done business before And did not want to mess with adjusting headlights. When I need service in the future, I am going to check back with Chuck’s auto service.
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May 2023 by John Covert
These folks are fantastic. Excellent work and service!
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April 2023 by Lainey Stowe
We have been going here for about 5 years. We will not go anywhere else as long as we can. They work hard, they are kind, and honest, and for two young married people 5 years ago, scared to try and find an honest business, we sure got lucky with Chucks. Just so thankful for them.
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August 2022 by 3irishvikings O.
Honest. Fair price. Quick turn around. Chuck was great dealing with our college daughter and me, long distance. Would definitely recommend.
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October 2021 by Larry Gutierrez
Went out to work with guys from the local parts store I was working with Carworx Dis at the time. Chucks Auto Guys are Good guys willing to learn. Try new products. All around good people.
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October 2021 by Jasmin Nowden
Charred Chicken Breast Sandwich is fresh and wholesome. Delicious with a double side of fries!
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August 2021 by nour4lina
Out of town with brooken car, even busy they squeezed us in, had a nice chat, some amazing homemade cookies while waiting,fixed our car, and a great price at the endSOUTHERN HOSPITALITY, we've experienced it,and it's awesome
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June 2021 by Abigail Fields
Excellent service! Contact Baylis for anything you need. Very professional and thorough!
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June 2021 by Carl Jenkinson
Chuck's auto is the best place in town.
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May 2021 by Beth M.
Chucks Auto is top notch! Chuck worked with me through a ridiculous insurance issue that lasted over a month. This hit and run took place while my daughter was at school at The University of SC. I was trying to the navigate the whole very screwed up process with the worst insurance company (Progressive) from NJ. Chuck was professional,honest, timely and even endured some of my ranting out of frustration (again about the insurance company). I would highly recommend Chucks Auto!
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May 2021 by Joe Roberts
I last used Chuck's six years ago, and vowed never to again due to the poor customer service I received. But maybe I've gotten mellow over the years and I decided to give them another shot. They're in the neighborhood after all.Not a great idea.I drop the car off the night before. I call the following morning and get an older fellow that I presume is Chuck. I start to explain what I want, but he keeps cutting me off. There's another service I ask for and for which I provided the part, but they "don't wanna do that." At that point, I figure I'll just get the things they WANT to do done, then take it over to Mooneyhan's like I should have done to begin with. No ETA, no estimate, no nothing.I call the following day and get a younger guy who is a little more forthcoming and explains they "didn't wanna do" the one job because it would involve taking apart the dashboard and would be around $1k labor, but he'd see what he can do. At least that's an answer. I do get a timeframe for completion, but no cost estimate. Ok.I pick up the car. Pay for it and leave. My CHECK ENGINE light is still on...I dig into the invoice and am met with more surprises:*I asked for coolant change when I spoke to Chuck. This was one of the services I SPECIFICALLY ASKED FOR. But it wasn't done. Nope, not at all.*There are several other services that I didn't request and didn't authorize. Nobody bothered to run them by me at all. Would I have said yes to them? Probably, but it's the principle.*I'm also charged for replacement headlight bulbs although I provided my own.To their credit, they *did* do the job that Chuck initially "didn't wanna do." It wouldn't have been done without me having to be a little assertive when I called on Day 2. It shouldn't have to be that way.Look, what it boils down to is customer service. Poor customer service kept me away for several years prior to this. When I requested services I needed, it feels like Chuck was barely listening (though he was quick to cut me off when I was trying to explain what I wanted). Obviously the coolant change not being performed (while being charged for other services) bears this out as truth. The lack of transparency is incredibly concerning. The lack of being forthcoming about things like timeframes, estimated costs, and additional services doesn't foster any sense of confidence, respect, or trust whatsoever.So yeah, $760 later, no coolant change as requested, and my Check Engine light is still on.Fool me twice, shame on me I guess.
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February 2021 by Ethel M
I work there. Really nice folks to work with each week. Come by and check us out. We do mechanical and paint and bodywork. Small jobs and major repairs. Tell them Ethel sent you!
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December 2020 by Justin Spolski
I'm a true car guy and recommend Chuck's! I went to Chuck's for a dent in my fender. While there, he offered to also clean my extremely foggy headlights with caked on tire marks from a tractor trailer tire that hit me. The fender is perfect and the headlights look brand new. You can tell they truly care and want the customer to be happy. Trustworthy, honest, good prices, quality work.
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August 2020 by Traci Dionne
We're new to SC and it was the first time my car needed servicing. Our realtor recommended Chuck's. They were literally just up the road from us. Chuck and his wife were very nice. They even showed me pictures of their family and asked me about mine. His grandson worked on our car. They were fast, respectful of my vehicle, courteous and priced fairly. Very capable and in business for over 50 years they told me. I see why! Looks like I've found my mechanic!
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April 2020 by Hank Davis
My go-to place to take my vehicle for everything! Honest, friendly, and trustworthy folks. I know I am getting a straight, fair deal when working with Chuck's. Wouldn't go any other place in the Midlands!
