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March 2024 by Veronica Jones
I couldn't believe the items I brought in weren't considered for resale. The reason I was given was asinine. They are only accepting items sold after 2021. Pardon me if I missed that when reading your terms on your website. I walked the store and saw items with visible/noticeable imperfections that should have donated to the Goodwill. Quite a few items look outdated. What do I know about fashion. Fashion is recycled all the time. Everything isn't for everyone. Unfortunately, this one isn't either. I thought I would find a more suitable, better quality, and overall experience than that of Plato's closet.
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January 2024 by Evangelina Gonzalez
We went and dropped off some clothes yesterday evening and the lady on costumer services told us come back tomorrow so today when we went back to the store to pick up the ones they can't buying we missing few pieces. We thought the place was honest and steal from your costumer isn't the right.
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December 2023 by Winston Berstein, Esq
Don't do any consignment with them. They are rip offs. This place gets 22 zero stars! I gave them 40 upscale pieces of costume jewelry and 4 clothes. I came back the next day. She handed me $20 for everything.
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December 2023 by Brittney
I’ve ordered a few things from here online & every time they are packaged carefully & ship quickly. I also appreciate the quality of their photographs online - I always know exactly what I’m getting. Thank you & I’ll be back!! ❤️
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November 2023 by Rebekah G.
It was really hard to find things in this store. A lot of styles I didn't think were great. Definitely wasn't worth bringing in anything to try to sell.
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November 2023 by Elizabeth Green
This is the best upscale designer store! I’ve been shopping at CM since the doors opened. The girls especially Katie(store manager)always treat me like family when I’m there. Katie is the best and she always makes it her business to take care of me!! The store is always clean and smells amazing!
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October 2023 by Monica
Honestly if I could give this place a zero star I would, so when I first got there I was aware of all the terms and conditions. I was aware of the 24 hour policy etc. The customer service was okay I didn’t have any problems with that I gave the woman my items and I walked around the store to see and get an idea of what items they take. The store had many selection of nice things like Kurt Geiger purses, coach etc. The store was not organized at all there was a little bit of everything everywhere. So fast forward the next day. I’m on the way back to the place the place was 2 HOURS AWAY from where I live. I get to the place and they took only one of my items for 4 DOLLARS the item they took were a pair of Steve Madden Shoes. I had Uggs, Michael Kor Shoes and many selections of clothing. I do not recommend selling to this place at all.
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September 2023 by Melissa Lovelady
First visit, I went with my 26yo daughter. Clean, well organized, variety. Upscale consignment prices and some things reduced more. Designer handbags available there. Friendly staff.
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August 2023 by Deanna
Great selections to choose from. They color code their racks which is a big plus for me!
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August 2023 by Ashley Berry
Clothes are organized pretty well. Convenient location and parking.
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August 2023 by Lucie B.
Took some really nice things in and they texted to say there was an offer. Some of the items were even new. When I got there, I was given three ($3). It wasn't even WORTH THE DRIVE. I live Too far for such a small amount. I don't understand why they couldn't tell me on the phone. I'm very disappointed. Never again!!!
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June 2023 by Delaqua P
I read the reviews but I wanted to experience it myself. Now I wish I would have listen to the reviews. The workers were fine I didn't have a problem with that but I was given wrong information but it was ok. When I was dropping my things off I expected to get my quote that day but I was told I would have to come back the next day. I'm thinking I came all the way across town and now I got to make a double trip. But I was like ok. They asked if I had high fashion like Gucci etc...if I had that I would not consign that because I wouldn't get no money while they would turn around and sell it for a lot. I saw coach bags selling for $95, $100,$85 etc I know good and well they gave little for those bags and those bags new are close to that price now. But anyways so I went back there the next day and they only bought back 2 items a pair of pants and flip flops for $5 and some change really? They passed on a basket full of things and some were brand new. It was a waste of time and gas to make two trips and pass on a lot of things.They should kept their promise on doing the quote the same day or setting up consignment scheduler where you have to schedule a time to consign and only a certain amount of items like Roundabout does. Some of the things I saw they were selling weren't the latest things and I am shocked they even bought back. IM TELLING YOU IF YOU LIVE A DISTANCE DON'T WASTE YOUR TIME..IF YOU DON'T HAVE GUCCI, LOUIS VUITTON DON'T WASTE YOUR TIME. They will pay you little for it but then sell it for higher price you will do better selling it on FB marketplace.
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June 2023 by Sarah Green
Waited 2 hours for them to buy one of my 5 items. The girl was nice but couldn't explain why they passed. Said she didn't sort it.
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June 2023 by Mallory J.
I have had really good experiences with this store on several occasions. They are quick during the selling process even on busy days. The staff there has been very understanding and kind.
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March 2023 by Jessica Weyant
Lots of cute & still in style clothes! The store is clean. Pricing is reasonable because all the clothing is of good quality. The staff was helpful and friendly.
