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March 2024 by Sierra Hampton
Horrible customer service
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March 2024 by Monaiye McCants
All of my food was stale. Fries hard as a brick, burger over cooked, tenders dry. Terrible food & delivery driver stated lady at the window had a terrible attitude.
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March 2024 by RaShon Shannon
COOKOUT MANAGERS DOES NOT DO THEIR PART AS TO MAKE SURE FORMER EMPLOYEES RECEIVE THEIR PAYCHECKS ON TIME. COOKOUT OWES ME A CHECK AS OF MONDAY, MARCH 4, 2024. NEITHER JERRELL NOR ANY OTHER MANAGER ON DUTY MADE SURE MY TIME WAS SUBMITTED IN A TIMELY MANNER & OVERALL THERE WAS NOT EVEN AN APOLOGY NOR A FREE MEAL ON THE HOUSE DUE TO THE ISSUE.
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March 2024 by Zoe Newman
My husband and I just went through the drive-thru for a pick me up after the loss of an animal and the sweet girl working the window paid for our shakes without even knowing our reasoning for wanting them. We unfortunately didn't get her name because we were in shock of the kindness. But to whoever that girl was working at 3:30 on 3/3/2024, thank you for the kindness.. you will never know what that meant. Thanks for reminding us this world is still good.
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March 2024 by Brianna Johnson
I ordered my food at the drive thru she told me to wait about 3 times while taking my order and start repeating things that she thought I ordered even after correcting her several times in the end she repeated it to me correctly but I still managed to have my order wrong got all the way home after a long day to open everything and it’s wrong . I just want a refund tried calling but the number is saying the Mail box is full
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January 2024 by predellable
Cook out is always the fastest option and has good prices.
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January 2024 by Hazelia Rodgers
I did not like the food but my kids enjoyed it.
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January 2024 by Relax, Relate & Real Estate LLC
Rude, rude and more rude! Our family of 4 visited during the last week in December and wanted Eggnog Milkshakes. Unfortunately when we went to the drive-thru we were advised they were out of them so we opted for other flavors. As the Young Lady was putting the Milkshakes in the carry tray we could see how sloppily they were prepared and she did wipe off the sides before giving it to us but We asked if she could tell us which Milkshakes were what and she couldn't and she shrugged her shoulders and turned away. We decided to hand them back to her and visited the Harden st location instead. BiG difference! The Young Lady at the Harden st location was a pleasure and they had Eggnog Milkshakes and we added Caramel to 2 of them and guess what? They were labeled so we knew which was what. We were in town for a few days and now know which location to visit again and which one to stay away from.
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January 2024 by caitlyn faye
Everytime we visit this cookout location, they mess up our order. I even double check with the cashier to make sure that it’s right before my food is handed to me and it still ends up being something completely different than what I ordered. It’s very unprofessional the way they handle these things.
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January 2024 by Reiko TTG
The food was not was not cooked right.
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January 2024 by Jacob Villines
Ordered two big double burgers all the way and got half of a patty on each burger with not a single topping.Why does your patties not cover the bread? Are you that short on supply? This is just ridiculous.
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January 2024 by Sonhadora De Rochca
It’s Cookout but every table was dirty and the floors were sticky. You could feel your shoes unsticking to the floor as you walked. Kind of like fly paper.But then again everything in Columbia, SC that I saw that day was run down and dirty.Nimrata should focus more on her state than trying to be trumpythinskin in heels.
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December 2023 by Stephen Chinault
Good services. Food was well prepared.
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December 2023 by Remy Brennan
Good food at an unbeatable
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December 2023 by J D
Is anything better than Cook Out burgers and shakes on a road trip? No, no there is not.