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September 2023 by Dan
They must need to hire more people. Had appointment at 4:45 for balance and rotation on a Tuesday afternoon. It took over 2hours, ridiculous. The Costco in Charleston takes 30 minutes 45 at max.
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August 2023 by Derek Williams
Told them I had nails or punctures in my rear tires, they were going flat. Driver rear wouldn’t hold pressure for more than 2 days. After an hour and a half, they came back and told me it must have been wrong and that they didn’t find anything and it should hold just fine. They patched the rear passenger but the rear driver has no issues. I just left after wasting all that time for him to tell me I don’t know which tire is bad. I have to air it up every other day, I’m fairly certain I know it’s bad.Told me to come back in a couple days if it went flat again. Zero chance of me going back.
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July 2023 by Josh Fraley
I love Costco, but don't recommend getting tired there. The people working there don't know what they are doing. I was told 1 thing on the phone about the availability of tires and installation. Then I was told something completely different in the store. Had to order them online which is fine. However, shipping time to get them to the store to a very long time. Then, setting up an installation appointment became another hassle taking more time than it should. I would recommend getting tires somewhere else where you can be taken care of in a much more timely matter and not have the people who work there seem incompetent.
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June 2023 by Alan Lipscomb
Hard workers here, very polite and professional, good value too.
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March 2023 by Victor M.
Had to make the trip to Columbia to take care of some business and one of my tires had a problem, it turned out to be low air so it came in handy to drive a few miles and refill with nitrogen, have lunch and do some shopping also cash in the reward certificate they had email me earlier. All in all was a great stop and may go back each time I go to Columbia
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February 2023 by Lynn Doolittle
I arrived at the Tire Center and was seen in record time with a good report on my tires. I always have questions. I asked about the difference in All Terrain versus All weather. I inquired about the best tire available that would replace the tires I now have that have been discontinued. These crew members work together as a team and contribute so much good information that when you walk away, you actually know something, and that is priceless. Thank you Costco.
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October 2022 by Laurie Lynn
I love everything except the stupid customers that park their buggies in the middle of the aisle ???
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October 2022 by Patrik Westin
Absolutely the worst! I regret buying tires from Costco because EVERY TIME I come to get my tires rotated and balanced, the mechanics screw up the tire pressure.I even spoke to Aaron today about it and he assured me that it would be correct. You can guess from the one star review that was not the case. Incorrect on the sticker they put on the windshield and paperwork. The mechanics completely disregard the tire recommendations by the manufacturer.I will NEVER buy tires here again. I will use Firestone moving forward.
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October 2022 by Patrick Westin
Absolutely the worst! I regret buying tires from Costco because EVERY TIME I come to get my tires rotated and balanced, the mechanics screw up the tire pressure.I even spoke to Aaron today about it and he assured me that it would be correct. You can guess from the one star review that was not the case. Incorrect on the sticker they put on the windshield and paperwork. The mechanics completely disregard the tire recommendations by the manufacturer.I will NEVER buy tires here again. I will use Firestone moving forward.
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October 2022 by Carpet Masters
They actually clean the mating surfaces and torque the bolts on within an hour and a half, not 4 to 6 hours like other places This is superior service nowadays. Go to any other tire center and you will not receive service from guys like the ones here. Polite, thorough and professional, not hungover, sluggish or mad at the world. Will never go anywhere else now. Anyone who complains about the service here has never bought tires is all I can say.
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September 2022 by Deana Engelkens
Costco’s propane tank refill is stupid. It’s d*** that I have to press a green button to annoy the tire shop guys and then they annoy me by shouting “be out in a minute”. Then I have to go inside to pay for it and wait in long lines and no help at self checkout because heaven forbid it’s not a weighted item. Then come BACK outside to press the d*** green button. And wait five minutes AGAIN. This is ridiculous. Also, a couple of weeks ago when I came in a Saturday the whole pharmacy staff took a lunch at the same time and not have rotated lunches. I’m assuming derk isn’t the store manager anymore. Which is a shame. Please come up with a better way to not invocience your customers with propane refills.
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August 2022 by Jada R (JR)
Awesome deals and great customer service. Deon was very helpful throughout the tire buying process.
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August 2022 by Daniel S.
I went into the restroom. While doing my business the lights turned out on me. So I had to get up and walk around the entire bathroom to get the lights back on. And then on top of that the stall had no toilet paper in it. So I had to pull my pants up dirty and all and go find an employee to bring me some toilet paper and then go back in the bathroom and clean up. Horrifying experience.
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July 2022 by Marlene Sheard
Been here twice for tires - 2 separate vehicles, 2 separate times and got great prices and service each time.
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June 2022 by Pretty Phelani
Good work deserves a good recommendation. I appreciate Ms Kimberly Louis efforts in helping me work from home despite quarantine. Weekly profits were made as promised. I invested $500 and am now making $9,700 weekly. Anything thanks to her would not have been easy during this lockdown. She made me and my family smile. DM her and thank me later WhatsApp: + 1 (860) 556‑3122 Email:
[email protected]