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November 2023 by Dwayne Richardson Sr
Lost my number to transfer and had a hard time to get it back.
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August 2023 by Angela Moore
The Customer Service was EXCELLENT. The MANGER TELLY was VERY HELPFUL IN MY TIME OF NEED.
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November 2022 by Sallie Grooms
Very nice group of people
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August 2022 by To Do Mi
This location is own by Sukar & Sons Inc., who suspect are just another business that sets up shop in poor black neighborhoods to take advantage of these residents. I had no idea what to expect as customer looking to purchase an additional inexpensive phone for my small business. One thing I didn't expect was to be scammed within one day of the purchase without ever using the phone. Apparently, the Store Manager Talley added additional non-authorized charges and item to the purchase. Then when I returned to the store the next day, he never showed up after employees said he coming in. I waited at the store for more than an hour and after speaking the owner and managers. I decided to call Cricket Wireless CS, who told me my only option was to dispute the charges to my credit card company. Wth?
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June 2022 by Yes Lord
Very bad experience with TALLEY 5-31-2022 never was treated this way at any other Cricket Wireless Retailers before I was charged twice at my bank and also TALLEY told me one price face to face but my DECOVER CARD was totally a higher price then what he quoted me so and TALLEY put one receipt in my phone box that I purchased with my bank card and the receipt for my DECOVER CARD TALLEY did not give it to me at all for me that was not professional at all
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March 2022 by Katie Simmons
Systems were down. When I described the problem with my voicemail, the guy working there said I needed to call customer support because he wouldn't be able to help me with my problem anyway. He said they'd have to harvest my information and then do a factory reset. After doing some Googling, I was able to fix it myself. I just needed to call two numbers to clear my voicemail forwarding (not sure how that happened!) and was able to do it without resetting my phone or talking to a single person over the phone. To be fair to the guy that worked there, the last Cricket location couldn't figure it out either.
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November 2021 by betty boop
Great customer service, Talley is on his job
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October 2021 by Eric M
Very nice, fast, helpful. Only one person working so I sat in line for a while.
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April 2021 by Eric Moulton
Very nice, fast, helpful. Only one person working so I sat in line for a while.
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March 2021 by Roger Williams
They were very helpful in choosing and getting what I needed
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July 2020 by Tony Waden
It was good best service
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January 2020 by Dawn Coleman
Brandon was very helpful. He did a great job helping us.
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January 2020 by Deborah L Daniels
THE 2 NOTCH STORE GUYS KNOW ALOT THAT THE OTHERS DON'T SO GO THERE FOR THE BEST EXPERIENCE
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December 2019 by Dar Cant
Great service
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September 2019 by Aaron Johnson
This cricket doesn't have a consistent policy.
