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April 2024 by Kim Wylie
I have no idea how this location was, because nobody was there to open the gym when they were set to be open. I'll try again another time when I'm back in town since I have a membership with Crunch, but my experience so far at this location isn't good.
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March 2024 by Brenda Williams
I never really thought a Personal Trainer was all that important. However, since I have started working with David I now understand how important that is! I am 70 years old and he is literally saving my life! Now, that doesn't mean you should wait until you are 70 years old! What I am trying to say is, don't wait until you are 70! Start it now while you are young so you will have a vibrant and vital life after 70! David is the BEST!
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March 2024 by Andrea Baker
Ok so listen, I have been dying to get into a gym and get healthy for my family and to feel good about myself as well. I signed up for crunch and I’m so glad I did. First time walking in and Melissa hooked me up. I’m ready for classes, have my childcare set up AND she introduced me to David. I’m so excited to get my goals set and have him introduce meet to what is best for me and in addition I had a pinched nerve in my neck and in I would say not even a full minute he knocked it out! I could not be more excited or impressed!
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March 2024 by Khushboo Rani
Nice place ? Always ready to go ?♂️
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March 2024 by De Johnson
I’ve been a member of Crunch for a few years now. It’s had its ups and downs but I can see that lots of progress is being made for the better. Great, friendly and helpful staff and trainers. The PT Manager, David, has been so helpful in making working out fun again. He’s also given me tips to improve strength training. The club itself is very clean and family oriented in offering childcare which is a plus for me! (Daniella is the best!). I appreciate the effort in the continued improvement of this facility. Onward and upward!! ????
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March 2024 by Elwin VanZile
They sucker you in with a very reasonable price and a good presentation and you get charged a sign up fee $85 which was portraid to me as annual fee, then 2 months later they charge you with a annual fee of $49.95. They never said anything to me about a annual fee. That beginning fee was port
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March 2024 by Bill Baker
quick and efficient service
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March 2024 by Cindy Cunningham
I vote Luz, the Zumba Instructor, to receive a gift card. She is an excellent Zumba teacher and is always happy, friendly and full of energy. She is genuinely a kind and helpful person. You are lucky to have her.Cindy Cunningham
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March 2024 by jesker cortes
Gym is packed some days of the week in the afternoons, cancelling your membership is a nightmare.
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March 2024 by Rob Hannus
The staff and management are great! - friendly, and always looking to improve the customer experience. Appreciate Bill, Melissa and Scott.
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December 2023 by Darriell Dickerson
The fitness equipment, the facility, and overall gym experience is great.However, policies, fees, and prices are the downside to this establishment. $50 monthly if you do not want a contractual agreement? Insane.The best course of action is PF, which does not have the best equipment but prices are reasonable and fair.
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December 2023 by Tyler Lambert
I'm about to sue this place because 1. The receptionist lied to me about my contract while I was signing up and wouldn't even allow me time to read what I was signing, 2. After almost two years of being FORCED to pay, my fiance(who's account our membership was where they were getting their money), closed her bank account because we feel it is unfair to be FORCED to pay for two years, and Crunch decided to use MY card I only kept on file to pay for drinks and snacks WITHOUT MY PERMISSION. This also shot my account into the negative and caused unexpected overdraft fees. I am VERY unhappy about this. I DO NOT RECOMMEND getting a membership here. They are absolute THIEVES.
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November 2023 by Noah A.
They didn't tell anyone they were getting ride of more than half of the gym. And they make you mail them to cancel your membership.
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November 2023 by Shawn T.
This gym sucks! A smooth talking, snake oil salesman, older guy, mid 50's, told me how great they were. place is supposed to be remodeled but looks trashed And CERY crowded with machines! He took me on a tour, didn't even show me where the bathroom was! He insulted other gyms in the area talking about how much better they were, obviously a snow job!! Showed me a couple of machines and that was it. There was a lot of new cardio stuff that I had no clue how to use. His emphasis was to upsell me to the training plans that were more expensive! I was stupid and since it is close to home decided to join and paid an entire year up front. My son is a trainer in Ohio, and I knew he could provide workouts for me to do, but I still wanted the trial assessment that was supposed to be included. Money was not a concern but I didn't allow the sales guy to hard sell me like he tried to do! It took over a week to get scheduled for the 1 hr evaluation. The trainer, Xavier, was more concerned about talking to other people/friends than scheduling me at that time and a few days later when I tried again to schedule he couldn't find a day convenient for him, but we did schedule at a time. I showed up, the trainer wasn't there. Apparently, had a family emergency! Things like that happen but the poor management didn't take over and ensure the customer was taken care of! The kid working didn't seem to care, he told someone else, this person, became defensive, attempted to just make excuses and tell me I could get a scan done. I had no idea what that was since the snake oil salesman didn't explain things. No manager was available, they wouldn't tell me who owned the gym. I am a doctor and I do not treat my patients/customers like this and I will not allow myself to be degraded and insulted like this. As far as I'm concerned, the owners need that $200 more than I do and I will go to Planet Fitness or MUV, the places they degraded! I do hope the situation for the trainer turns out ok because I do understand that stuff happens!!!!
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October 2023 by Chloe H.
I really liked crunch fitness in Columbia! It was my first time at crunch and I signed up that day. They were doing construction that day but it looks like they're expanding. It's very clean and the people were nice. There is also a sauna !! Looking forward to going back next time I'm in Columbia