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March 2024 by Bob Dorrah
Very good staff. Always helpful and provides excellent service
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February 2024 by Mary Hart
The pharmacist here is the best. Have had to go from Oramgeburg monthly since December because the Orangeburg locations can’t get the medication that this store has. Excellent customer service each and every time.
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October 2023 by Rachel Williams
I want to emphasize that this review is NOT of the staff, since they are as much a victim of the CVS horror as we all are.***CVS CAN AFFORD TO HIRE MORE STAFF.******THIS LOCATION NEEDS MORE STAFF!***1) I signed up online for my flu and COVID vaccines for 3pm. I provided my insurance information online.2) I showed up to the pharmacy window about 10 minutes early. There was a line, so I wandered around the store for a few minutes and came back. The line was even longer, so I just got in line.3) I spoke to a pharmacy technician a couple minutes after 3pm. I let the person know I had checked in online and she told me to go have a seat, which I did. There was a man ahead of me, already frustrated that it had been a couple minutes since he also had a 3pm appointment. (why are these scheduled for the same time?)4) The man ahead of me waited about 20 minutes, and was visibly annoyed.5) I continued to wait, and the pharmacist came out around 3:48pm. It had been about 45-50 minutes of waiting for my vaccines. I told him I bet they are busy and that I felt badly for them.6) Apparently they needed my insurance card, which I provided, otherwise the vaccines would be $190. I handed over the card, thinking it would be a couple more minutes.7) I then sat for an additional 20 minutes before giving up. I had to yell back to the pharmacy area since the line was so long and there were 3 phone calls on hold (which had been the case for BASICALLY the 1.5 hours I had been hanging around the pharmacy). I yelled and asked for my card back because I had to go and was giving up.7) The staff person was visibly frustrated as she handed me the card back, no apologies, nothing. I don't blame her. I'd be pissed at work too.This is not okay, CVS. The staff were clearly OVERWHELMED the entire time I was there. There were 2 other people who showed up for their 4pm appointments. I told them not to bother and that I had already been there waiting for over an hour.***CVS CAN AFFORD TO HIRE MORE STAFF.***This is unconscionable. Don't offer services that you can't provide. Don't expect your employees to do the work of 3 people all day long. Hire more people, or stop offering vaccines during busy times. Not okay. Not okay. NOT OKAY.
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October 2023 by Tina Nelson
Takes over 30 minutes to get a live person on the phone
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September 2023 by Norman Jackson
Yeah, I'm going to the board about them. That staff should be fired
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June 2023 by Felicia Wyman
No since of urgency to transfer prescriptions at all. You must Wait! And they are as slow and uncaring as Walgreens. I expected better
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February 2023 by alyse norris
Everyone I’ve dealt with has been extremely rude and unhelpful with all of my prescriptions, I’ve been using this pharmacy for a few months since I moved here and will not be using them again. Their customer service is horrible.
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February 2023 by Bobbie Seaver
I’ve currently been on hold with CVS for 30 minutes. I literally just need to check on a prescription before I drive 20 minutes to the location to pick it up. I don’t understand what’s so difficult about answering a phone.
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August 2022 by Craig Glenn
Been using for meds for couple years but horrible experience with pharmacists in last 2 months. Had to make complaint to corporate office about refusal to refill prescription on day after the 30 saiying it was by month leaving one day without. Seems rating on all CVS stores are horrible. Complaining to insurance company since they require refills at CVS and with CVS corporate. They obviously do not care about being reasonable or customer service. Very disappointed. Avoid CVS if not required to get RX there.
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August 2022 by Aleisha
Service has gone way down hill at this location. I switched to this location because the one on Clemson road was terrible, and I was very happy with them for a while, but they rarely (read never) answer the phones and they clearly don't have enough people working at this location form he volume. I'm sure this is a corporate issue, and I'm sure customers aren't the only ones frustrated.
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October 2021 by Corey Payne
My 80 year old parents went in to pick up a script and the pharmacist herself said they do not fill scripts signed by a nurse practioner, even though they received a text stating the script was ready for pick up. When my mother inquired the pharmacist was very rud with her. So they proceeded to inquire about getting their flu shot she told my mother she had opted out of Medicare which was completely false then proceeded to tell my 80 year old parents to find another pharmacy!!! My mother left very upset and shaken at the encounter. The next day went to another CVS and the script was picked up with no issue. Very unprofessional and uncalled for treatment especially from someone who is in a customer service position. I will be following up w a higher up. Completely unacceptable!
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December 2019 by Kasey Jordan
If you want to get yelled at by the pharmacist this is your store. Donna is very rude. -I had a tech that never put my number with the awards. She used them herself and eventually got fired.
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October 2019 by Theresque Williams
Awesome customer service. Every pharmacist is friendly and speaks to you and is always helpful. You rarely ever have to wait in line. Even when you drop off a prescription they have it ready within no time. This location is one of the best CVS pharmacies as compared to some of the other locations.
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January 2018 by Rita Cooper
This was a quick shopping trip. The staff was helpful and friendly when we asked were we could locate what we were looking for. It was also reasonable prices.
